Customer Experience Jobs in Remote

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Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Manager, Network Products

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is revolutionizing cloud computing by simplifying it and serving the developer community. The role involves managing a world-class engineering team, planning and executing complex technical projects, and collaborating with product and engineering teams. The ideal candidate should have direct experience in managing software engineers, domain expertise in networking, and a proven track record in managing projects throughout the SDLC. DigitalOcean values career development, well-being, and diversity, offering competitive benefits, growth opportunities, and equity compensation.

Director II, Pricing Tools Leader - US Data Science Infrastructure

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 24, 2025

Liberty Mutual's USDS Infrastructure is seeking a dynamic leader for the Pricing Tools team. The ideal candidate will excel as a people and stakeholder manager, with technical expertise in insurance pricing. They will oversee a team of analysts, responsible for building tools to deliver pricing products in USRM. The primary objective is to architect, construct, and maintain tools that enhance the speed and ease of bringing pricing programs to market. The role involves leading and managing a team, shaping the team's direction, coaching and developing team members, and collaborating with various teams within Liberty Mutual.

Trial Attorney (Remote - Columbus, OH)

Company: Allstate

Location: Delaware, OH / Remote

Posted Jan 24, 2025

Allstate is seeking a Trial Attorney to manage insurance defense litigation, handle bodily injury and property damage lawsuits, and provide counsel to business clients. The role involves conducting legal research, preparing legal documents, interviewing clients and witnesses, and attending legal proceedings. The ideal candidate should have a Juris Doctorate, active membership in the Ohio State Bar, and strong time management skills. Allstate offers a competitive salary, excellent work-life balance, and opportunities for professional growth.

Senior Product and Partnerships Communications Manager - (Denver, CO)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Product & Partnerships Communications Manager. This role involves leading comprehensive communications strategies for product launches, updates, and lifecycle management. The ideal candidate will have 10+ years of experience in communications, public relations, or marketing, with a focus on product communications, partnerships, or B2B communications. They will craft clear, engaging, and persuasive messaging for diverse audiences, position key executives as thought leaders, and collaborate with cross-functional teams. The role offers the opportunity to work in a fast-paced, dynamic startup environment, with a competitive total compensation package and benefits.

Senior C++ Software Engineer

Company: Here Technologies

Location: Krakow, Poland / Remote

Posted Jan 24, 2025

HERE Technologies is seeking a Senior Software Engineer (C++) to join their international team in developing a next-generation, highly customizable embedded navigation product. The role involves participating in the full engineering lifecycle, working on challenging problems, and collaborating with highly technical colleagues. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, relevant C++ software engineering experience, and solid knowledge of algorithms and data structures. The company offers a great work-life balance, challenging problems, collaborative colleagues, regular feedbacks, flexible working hours, and a competitive salary.

Senior Sales Executive, SLED New Logo- Remote

Company: Ensono

Location: Remote

Posted Jan 24, 2025

Ensono is seeking a Senior Sales Executive with 10+ years of sales experience, preferably in public sector sales. The role involves proactively identifying new revenue opportunities, creating new client relationships, and driving contract negotiations. The ideal candidate should be a strategic thinker, self-starter, and have strong presentation skills. Ensono offers a range of benefits including unlimited paid days off, health plans, 401k with company match, and flexible work schedule. The role requires experience in managing complex sales opportunities, working with managed services, hosting, mainframe, security, and outsourcing, and influencing cross-functional teams.

Senior Web Analyst - (San Antonio, TX)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Web Analyst with 5+ years of experience in web analytics. The role involves analytics implementation, data analysis, conversion rate optimization, SEO support, and cross-functional collaboration. The ideal candidate should have expertise in web analytics tools, statistical analysis, and data visualization. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

Senior Wind Hub Technician - Foard City (Crowell, TX)

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 24, 2025

The Senior Wind Hub Technician position is a critical role requiring local travel within the wind site. The role involves maintaining optimal turbine function and output through daily operations, safety management, quality control, and warranty repairs. The technician works closely with site leadership to fulfill contractual obligations, troubleshoot complex mechanical, hydraulic, and electrical issues, and document all work. The ideal candidate should have extensive wind troubleshooting experience, strong EHS knowledge, and the ability to work independently and in various environments.

US Projects Cluster Leader

Company: GE Vernova

Location: Remote

Posted Jan 24, 2025

GE Vernova, a division of General Electric, is seeking a US Cluster Project Director for its Hydro Power North America division. The role involves managing a portfolio of GE Hydro Power projects in the Western United States, with the aim of delivering on organizational goals and objectives. The successful candidate will lead a team, allocate resources, and ensure projects are completed within schedule and budget while meeting quality standards. The position requires strong communication and leadership skills, a minimum of 5 years of experience in project management, and familiarity with business development, project management techniques, and contract administration. The role is based in the US and involves 25% monthly travel, primarily within the US and Canada. GE Vernova offers competitive compensation, benefits, and opportunities for professional growth.

Analytics Lead, Scaled Pricing Strategy

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Affirm is seeking an Analytics Lead, Scaled Pricing Strategy to support its mission of reinventing credit. The role involves defining pricing strategy, driving go-to-market initiatives, and collaborating with various teams. The ideal candidate should have 5+ years of experience in a fast-paced strategy and analytical role, strong analytical skills, and proficiency in analytical tools. Affirm offers competitive compensation, benefits including health care coverage and flexible spending wallets, and a remote-first work environment.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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