Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

2025 Summer Legal Internship

Company: Delta Dental Ins.

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

AI Product Manager for New Product

Company: MacPaw

Location: Remote

Posted Jan 24, 2025

MacPaw, a software company with headquarters in Boston, Kyiv, and Limassol, is seeking a Product Manager to develop and launch a new AI-powered product. The role involves creating and executing product strategies, overseeing product development, and managing stakeholder relationships. MacPaw offers a hybrid work model, medical insurance, flexible working hours, and opportunities for professional growth. The company is committed to Ukraine, veterans, and various social initiatives.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Lyon, France / Remote

Posted Jan 24, 2025

Siemens Digital Industries Software is seeking a Support Account Manager to ensure an exceptional customer experience. The role involves engaging with major accounts, understanding their business and technical drivers, and architecting appropriate solutions. The manager will act as a single point of contact for support activities, oversee technical resources, and manage escalations. Qualifications include technical consulting experience, IT project management, and knowledge of Siemens software products. Excellent communication skills and the ability to manage multiple priorities are required. Siemens offers a comprehensive reward package and values diversity.

Strategy and Execution Lead - Neuropsych

Company: Biogen

Location: Remote

Posted Jan 24, 2025

The Strategy and Execution Lead (MLR Lead) for the Neuropsych Franchise is responsible for managing a high-quality and efficient content approval process, driving operations for respective brands/therapeutic areas, and partnering closely with Marketing and other business stakeholders. This role involves managing the front-line MLR review teams, ensuring effective collaboration, and continuous improvement in the MLR process. The S&E Lead will also prepare reports for Biogen executive leadership, collaborate on the risk framework structure, and manage contracted MLR Coordinators. Required skills include pharmaceutical/biotech experience, understanding of high-quality promotional content, strategic market trends, strong interpersonal skills, and experience with Veeva Vault PromoMats platform.

SALES EXECUTIVE, NEW LOGO - CANADA

Company: UKG

Location: Canada / Remote

Posted Jan 24, 2025

UKG, a leading U.S.-based private software company, is seeking a highly motivated sales professional for a Strategic Development Manager role in Canada. The ideal candidate will have 3-5 years of proven success selling HRMS/Payroll solutions and be familiar with the local business climate. UKG offers a comprehensive package including tenured management, a seasoned Application Consultant team, expert technical sales support, and award-winning HRMS/Payroll solutions. The company culture is supportive, valuing every voice, and offering generous commission percentages and luxurious club locations. The primary responsibilities include exceeding sales quotas, developing a working knowledge of solutions, and presenting HCM products to final decision-makers.

Lead Field Service Engineer - Automation

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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