Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Machine Learning Engineer, Platform

Company: Coinbase

Location: Mumbai, India / Remote

Posted Jan 24, 2025

Sales Incentive Analyst

Company: Bluebeam

Location: Remote

Posted Jan 24, 2025

Bluebeam, a leading construction technology company, is seeking a Sales Incentive Analyst. The role involves administering internal sales compensation plans and external channel partner rebate calculations. The ideal candidate should have 3-5 years of compensation analytics experience, proficiency in MS Excel and Salesforce, and understanding of sales compensation plans for direct and channel sales. Bluebeam offers a competitive compensation package, work-life balance, and opportunities for professional development. The company is committed to diversity, inclusion, and equal opportunity.

Sr. Product Designer - Mobile

Company: Esri

Location: Remote

Posted Jan 24, 2025

Esri is seeking a Product Designer with 5+ years of experience to join their team in advancing ArcGIS Field Maps on iOS and Android. The role involves designing from brainstorming to implementation, creating high-fidelity visuals, and collaborating with developers for a high-quality user experience. The ideal candidate should have expert knowledge of user-centered design principles, proficiency in design software like Sketch or Figma, and strong communication skills. Esri offers competitive total rewards, including health benefits, 401(k) programs, and opportunities for growth. The company values diversity and inclusion, and is an equal opportunity employer.

Implementation Project Manager (Contract)

Company: Instacart

Location: Remote

Posted Jan 24, 2025

Instacart, a company transforming the grocery industry, is seeking an Implementation Project Manager for Caper Hardware Operations. The role involves driving the planning and continuous improvement of the Caper cart Deployment process as the company scales. The successful candidate will manage project deployment across retailer stores, identify enhancements for efficiency, and develop comprehensive deployment plans. They will also facilitate cross-functional communication, monitor execution, and maintain documentation. The ideal candidate will have a Bachelor's degree, 3+ years of supply chain or operations experience, strong project management skills, and proficiency in Google Sheets.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves closing deals worth $20k to $100k, managing trials, and negotiating multi-faceted pricing. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of quota achievement, and a growth mindset. The position is remote, open to US candidates except NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Account Executive - Expansion - Sr. Majors

Company: Smartsheet

Location: Melbourne, Australia / Remote

Posted Jan 24, 2025

Software Engineer II

Company: Anthology

Location: Remote

Posted Jan 24, 2025

Anthology, a global EdTech company supporting over 150 million users, is seeking a Backend Software Engineer with at least 3 years of experience in designing, writing, and deploying scalable software. The role involves working in an agile environment, translating wireframes into prototypes, and demonstrating expertise with Java and REST APIs. The candidate should have proficiency in the Java stack, SQL databases, Python, and web application development. The company values diversity and inclusion, and offers a competitive benefits package including prepaid medicine, dental plan, and wellness allowance. The office is located in Bogota, Colombia, in a secure area with easy access to public transportation and various amenities.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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