Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

UX Researcher

Company: Hatch

Location: Remote

Posted Jan 24, 2025

Engineering Manager

Company: Alpen Labs

Location: Remote

Posted Jan 24, 2025

Alpen Labs, a New York-based startup founded in 2022 by MIT alumni, aims to build a scalable private and programmable Bitcoin ecosystem. They are working on cutting-edge innovations in zero-knowledge cryptography and off-chain solutions. The company is looking for an Engineering Manager with 5+ years of software engineering experience and 2+ years in a leadership role. The manager will lead a team of engineers, provide technical guidance, and collaborate with leadership, product, and research teams. The role involves strategic planning, technical oversight, and ensuring operational excellence. Alpen Labs offers a mission-driven work environment, innovative teamwork, and the opportunity to shape the direction of a rapidly growing company.

Executive Sponsor Program Manager

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore is seeking an Executive Sponsor Program Manager to join their Marketing team. The role involves creating and managing an Executive Sponsorship and Outreach Program for top global accounts, developing creative strategies to engage these accounts, and collaborating with Sales, Customer Success teams, and leaders. The ideal candidate should have 5+ years of experience in Marketing or a related customer success role, excellent communication skills, and the ability to work with virtual and global cross-functional teams. Procore offers a culture that encourages ownership and new ideas, along with competitive benefits.

Senior Data Engineer

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company, is recognized for its innovative approach to education, addressing societal issues like financial wellness and mental health. Founded in 2008, it has impacted over 41 million learners worldwide. The company's Impact-as-a-Service solution has earned accolades from Fast Company and Fortune Magazine. EVERFI's Senior Data Engineer role involves leading the establishment of an enterprise data model, architecture, strategy, and roadmap. The role requires expertise in data storage products, ETL solutions, large-scale data architectures, data manipulation languages, data visualization technologies, and code hosting platforms. The company offers competitive benefits, a casual work environment, and a strong commitment to diversity and inclusion.

Account Executive (Europe)

Company: Castor

Location: Remote

Posted Jan 24, 2025

Castor, a Series B scale-up with $65M in funding, is revolutionizing the clinical trial process with user-friendly, patient-centric technology. They offer a cloud-based clinical data management platform, simplifying recruitment to analysis. Their products, including eConsent, ePRO, eCOA, eSource, and decentralized trial solutions, are used by over 85,000 researchers and millions of patients worldwide. They're seeking an Account Executive to unlock Castor's commercial potential, focusing on developing and leading account growth in the small to medium-sized segment. The role involves collaborative selling, prospect research, full cycle approach, product focus, and securing new business. Castor values a caring company culture, offering competitive pay, uncapped commission, flexible working schedule, and a great work-life balance.

Manager, Revenue

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

The job posting at Included Health involves actively participating in various accounting functions and activities, including financial reporting, reimbursement, reconciliations, accounts payable, and accounts receivable. The role requires developing relationships with internal business partners, assisting with month-end close procedures, and preparing revenue reporting. The candidate will also help manage external audits, support key projects, and review critical contract elements. The ideal candidate should have a minimum of 2 years of relevant accounting experience with ASC 606, strong communication skills, and proficiency in Microsoft and Google applications. A CPA license or candidate status is preferred. Included Health is an Equal Opportunity Employer.

Sr. Go To Market Enablement Director

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

Included Health is seeking a Sr. Go-To-Market Enablement Director to architect and design a comprehensive GTM readiness and effectiveness program. The ideal candidate will have extensive experience in talent management, leadership development, and learning & development, preferably in a B2B high-tech start-up environment. They will be responsible for designing and delivering sales readiness/effectiveness programs, partnering with Sales and Client Success leadership, and managing the GTM enablement content repository. The role requires strong analytical skills, excellent communication abilities, and the capacity to thrive in a fast-paced environment.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages