Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

pioneer of the Connected Operations™ Cloud help improve safety efficiency and sustainability

Manager, Accounting

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an Accounting Manager to oversee general ledger accounting operations and close processes for the US business. The role involves managing a team of staff and senior accountants, ensuring accurate books and records, and implementing world-class accounting practices. The ideal candidate should have 5+ years of progressive accounting experience, 2+ years of leadership experience, and be a US CPA. They should also possess strong working knowledge of Excel and have experience in a SaaS environment. The role offers the opportunity to impact industries that power our global economy, with a focus on safety, efficiency, and sustainability. Samsara values professional integrity, resilience, and a growth mindset, and encourages continuous learning and professional development.

View Details Apply on The Muse

Senior Associate Engineer, Product Software

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

View Details Apply on The Muse
control over supporting family personal goals hiring people in any country

Data Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Atlassian is seeking a Data Engineer for its Go-To Market Data Engineering (GTM-DE) team. The role involves building a data lake, maintaining big data pipelines, and facilitating the movement of billions of messages daily. The ideal candidate should have at least 2 years of experience as a software or data engineer, strong programming skills, and experience with data modeling and modern software development practices. They should be comfortable working in a fast-paced environment, solving complex problems, and have experience with AWS services like EMR, Kinesis, RDS, S3, and SQS. Atlassian values diversity and offers comprehensive perks and benefits.

View Details Apply on The Muse

Cloud Oxxo

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Regional Ops Finance Manager, AMER

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Account Executive - SMB (DACH)

Company: Smartsheet

Location: Munich, Germany / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Account Executive for SkyHive - German speaker

Company: Cornerstone OnDemand

Location: Mühlhausen, Germany / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Chief Engineer

Company: Leidos

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Technical Lead - Mainframe/iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Customer Fulfillment Manager (CFM)

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Engineer III, Field Service

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Principal Data Solutions Analyst, Claims Data Products

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages

All Customer Experience Jobs 1,799 jobs All Jobs in Remote 249,414 jobs Customer Experience in Other US Location 216,827 jobs Customer Experience in New York City, NY 57,606 jobs Customer Experience in Multiple Locations 51,312 jobs Customer Experience in USA 45,835 jobs Customer Experience in Washington DC 35,136 jobs Customer Experience in Chicago, IL 33,875 jobs Travel in Remote 79,922 jobs Full Time in Remote 46,687 jobs Retirement Plan in Remote 43,124 jobs 401(K) in Remote 38,310 jobs Health Insurance in Remote 35,548 jobs Life Insurance in Remote 33,616 jobs