Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Director, Product Public Relations (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, seeks a Director of Product Public Relations. The role involves shaping and amplifying the Falcon platform narrative, translating complex technical concepts into compelling messaging, and driving clear narratives that align with business priorities. The ideal candidate should have 15+ years of experience in PR, a proven ability to simplify complex concepts, and extensive management experience in a high-growth cybersecurity company. The position offers a remote-friendly culture, competitive compensation, and opportunities for professional development.

Chef de projet d'Ingénierie (Industrie Hydroélectrique)| Project Engineering Manager (Hydroelectric industry)

Company: GE Vernova

Location: Montreal, Canada / Remote

Posted Jan 24, 2025

GE Vernova is seeking a Project Engineering Manager for its Hydro Power North America division. The role involves technical execution of component integration for large hydro projects, coordination of product management, engineering centers of excellence, and project office functions. The successful candidate will ensure cost and performance targets are met, manage technical documentation, and serve as a technical point of contact for clients and partners. Key qualifications include a bachelor's degree in engineering, at least 5 years of project execution and engineering design experience, strong communication and project management skills, and proficiency in French and English. The role offers opportunities for growth and impact in a global team working on cutting-edge technologies to address climate change.

FLIGHT DECK Operation Leader

Company: GE Aerospace

Location: Salt Lake City, UT / Remote

Posted Jan 24, 2025

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Madrid, Spain / Remote

Posted Jan 24, 2025

Siemens Digital Industries Software is seeking a Support Account Manager to ensure an exceptional customer experience. The role involves engaging with major accounts, understanding their business and technical drivers, and architecting appropriate solutions. The manager will act as a single point of contact for support activities, oversee technical resources, and manage escalations. Qualifications include technical consulting experience, IT project management, and knowledge of Siemens software products. Excellent communication skills and the ability to manage multiple priorities are required. Siemens offers a comprehensive reward package and values diversity.

Premier Sales Executive (CT)

Company: Prudential Financial

Location: Shelton, CT / Remote

Posted Jan 24, 2025

Field Service Engineer Product Inspection

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an experienced Field Service Engineer for the Product Inspection division. The role involves installing, maintaining, and repairing equipment such as metal detectors and checkweighers in food and pharmaceutical factories. The candidate should have a background in Electrical/Mechanical/Engineering, strong problem-solving skills, and excellent communication abilities. They must also possess a driving license and be willing to travel within France and occasionally internationally. Native French and English language skills are required.

Sr Manager, Channel Management

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a commercial leadership role for its Microbiology Division (MBD). The role involves developing channel strategy, driving growth through North American channels, and fostering relationships with channel partners. Key responsibilities include creating a commercial process for selling through partner organizations, coordinating divisional leads to meet channel objectives, and understanding market dynamics and competitive landscape. The ideal candidate should have a B.S. in Sciences or Business, preferably with an MBA, and at least 5 years of direct/distribution sales experience. Strong analytical skills, strategic selling abilities, and excellent communication skills are required. The position offers competitive remuneration, healthcare benefits, and opportunities for career growth in an innovative company culture.

Sr. Product Manager, SEO

Company: Upwork

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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