Customer Experience Jobs in Remote

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Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Portland, OR / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of relevant experience, including 2 years with the ServiceNow platform. The role involves developing and positioning product-specific solutions, acting as a thought leader in IT Asset Management and Enterprise Asset Management, and contributing to the generation and maturation of ITAM and EAM pipeline. The consultant will also assist in qualifying customer needs, performing business value assessments, and demonstrating solutions to prospects and existing customers. Up to 20% travel is required. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Washington, DC / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of relevant experience, preferably with the ServiceNow platform and ITAM product suite. The role involves developing and positioning product-specific solutions, aligning with Product Management and Engineering teams, and creating programs to train Solution Consultants and Sellers. The candidate will also contribute to ITAM solutions, assist in qualifying customer needs, and demonstrate solutions to prospects and existing customers. Up to 20% travel is required. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Senior Security Software Engineer

Company: DigitalOcean

Location: Canada / Remote

Posted Jan 24, 2025

DigitalOcean is seeking a Senior Engineer with a passion for internet safety. The role involves developing and deploying resilient security services, primarily in Go, and collaborating with other teams to design secure architectures. The ideal candidate should have 5+ years of software engineering experience, preferably with a security focus, and be comfortable with Go, Python, and JavaScript. They should also have excellent communication skills and a desire to build secure by default services. DigitalOcean offers a competitive salary, benefits, and opportunities for career growth and development.

Sales Director, Risk Bearing Providers

Company: Vim

Location: Remote

Posted Jan 24, 2025

Vim is a rapidly growing middleware platform revolutionizing healthcare through seamless data exchange and collaboration. The Director of Sales will lead a team of Account Executives, focusing on value-based care buyers like ACOs and MSOs. The role involves managing a quota, developing strategic sales plans, and fostering strong customer partnerships. Vim's platform enhances clinical workflows, improves performance, and drives innovation. The company offers a competitive compensation package, comprehensive benefits, and a flexible work environment.

Director, Partner Readiness Programs (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Director of Partner Readiness. The role involves leading a team to transform CrowdStrike's go-to-market strategy for its partner ecosystem, focusing on scaling partners' sales and technical capabilities. Key responsibilities include designing and executing a multi-year partner enablement strategy, developing programs and curriculum, and leading a global team. The ideal candidate should have 10+ years of relevant work experience, program management skills, and experience in designing global partner enablement programs. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Transfer Agent Operations Associate (Hybrid)

Company: Broadridge

Location: Kingston, NY / Remote

Posted Jan 24, 2025

Broadridge is seeking an Associate for a hybrid role involving daily processing of shareholder and DTC presentations. The Associate will review paperwork, ensure service delivery requirements are met, and assist with system development and special projects. Preferred qualifications include a Bachelor's degree, 3+ years of Transfer Agent or Financial industry experience, and strong follow-up, detail-oriented, multitasking, and critical thinking skills. The role offers a competitive hourly rate and comprehensive benefits, with a commitment to a diverse, equitable, and inclusive environment.

French Tied Agent

Company: Fisher Investments

Location: Guéret, France / Remote

Posted Jan 24, 2025

Fisher Investments Luxembourg is seeking a Regional Sales Manager to work from home as an independent contractor. The role involves calling high-net-worth leads, qualifying and scheduling face-to-face appointments, and closing business. The successful candidate will have a proven track record in selling to high net worth individuals, with 5+ years of experience. They should possess a motivated mindset, be a calculated risk-taker, and have strong interpersonal skills. Fisher Investments offers a highly lucrative compensation structure, first-class service, and a transparent fee structure. The company prides itself on its long history of managing global investments and tailoring portfolio management to help clients reach their long-term goals.

AWS Marketing Leader

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 24, 2025

Configuration and Data Manager

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Leidos' Multi Domain Solutions Division is seeking a skilled Configuration and Data Manager to support the US Space Force in a hybrid Azure cloud environment. The role involves managing configurations, ensuring data integrity, and facilitating operations across cloud and on-premises systems. Key responsibilities include maintaining the Software Configuration Management Repository, enforcing Configuration Management and Quality Control Plans, and coordinating with various teams. The ideal candidate should have a SECRET clearance, relevant experience, and expertise in Azure services, configuration management, and data governance.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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