Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Director, Engineering - Cloud Security Runtime Protection (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Director of Engineering for its Cloud Security Runtime Protection team. The role involves leading the development of innovative solutions using CrowdStrike's advanced AI-native platform, working with large scale distributed systems, and mentoring a team of engineers. The ideal candidate should have extensive experience in agent engineering, deep understanding of Linux and its internals, and a proven track record in building security or real-time agents for Linux. Familiarity with eBPF technology, Kubernetes, and cloud computing is beneficial. CrowdStrike offers a remote-friendly culture, competitive compensation, and a commitment to diversity and inclusion.

Senior Applied Scientist - Computer Vision

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a talented Machine Learning/Computer Vision scientist. The role involves building and improving ML/CV models, working with petabyte-scale data, and collaborating with cross-functional teams. The ideal candidate should have a technical degree, 3+ years of experience in a similar role, and proficiency in common ML tools. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Red Hat Business Development Lead - Digital Velocity

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and grow their careers. The Business Development lead role involves developing and executing strategic plans to expand Red Hat business opportunities. Key responsibilities include driving sales campaigns, managing opportunities, aligning with regional and Red Hat strategies, and building relationships with regional companies. Required qualifications include a Bachelor's degree, 5 years of tech sales experience, and strong communication skills. CDW values diverse perspectives and offers a supportive work environment.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 24, 2025

Direct Tax Manager

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, is seeking a Direct Tax Manager to lead a team of tax professionals in managing US income tax compliance, audits, planning, forecasting, and accounting processes. The role involves proposing strategies to reduce corporate tax burden, managing global tax compliance calendar, and providing performance management to team members. The ideal candidate should have a Bachelor's degree, 5+ years of relevant tax experience, strong knowledge of ASC 740, and excellent communication skills. CDW values collaboration, inclusivity, and professional growth, offering a life in balance and opportunities for significant impact on organizational success.

SAP Managing Consultant S/4HANA

Company: Kyndryl

Location: Puteaux, France / Remote

Posted Jan 24, 2025

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Red Hat Business Development Lead - Digital Velocity

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and grow their careers. The Business Development lead role involves developing and executing strategic plans to expand Red Hat business opportunities. Key responsibilities include driving sales campaigns, managing opportunities, aligning with regional and Red Hat strategies, and building relationships with regional companies. Required qualifications include a Bachelor's degree, 5 years of tech sales experience, and strong communication skills. CDW values diverse perspectives and offers a supportive work environment.

Senior Product Designer

Company: Doxel

Location: Remote

Posted Jan 24, 2025

Doxel AI is a company that uses computer vision to improve the construction industry, saving it from wasting $3T annually due to inefficient project management. They offer a suite of tools including 3D visualization, analytics dashboards, and forecasting engines. The company is seeking a driven, system-oriented designer with 5+ years of experience in tech product-driven companies to help craft the next generation of products, enhance core features, and lead the vision of being the most user-centered design company in the construction industry.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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