Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Product Designer, Design Systems

Company: Twilio

Location: Remote

Posted Jan 24, 2025

Twilio, a global company committed to opposing racism and promoting diversity, equity, and inclusion, is seeking a Product Designer for its Design Systems team. The role involves creating an inclusive UX platform, Paste, to help designers and engineers build sophisticated user experiences. The ideal candidate will have a strong portfolio, proficiency in Figma, and a solid understanding of visual design principles. They should also be able to collaborate effectively with cross-functional teams and advocate for best practices in design and research methodologies.

Bilingual Inbound/Outbound Enrollment Advisor

Company: Anthology

Location: Greenville, SC / Remote

Posted Jan 24, 2025

Key Account Manager - Germany

Company: CSL

Location: Remote

Posted Jan 24, 2025

Sales Representative - Cincinnati - Injury Prevention

Company: Stryker

Location: Remote

Posted Jan 24, 2025

Stryker is seeking a Sage Sales Representative who is a hard-working, confident, and competitive salesperson with a track record of success. The role involves driving the sale of innovative products designed to improve healthcare efficiency and profitability. The ideal candidate should possess excellent time management, project management, and customer service skills. They must have a Bachelor's Degree or equivalent experience, a valid driver's license, and the ability to handle physical tasks such as moving and setting up products. The role requires strong interpersonal communication skills, the ability to manage time and tasks, and unwavering ethics and integrity. Stryker offers a competitive benefits package including health, financial, and time-off benefits.

Lead Backend Engineer

Company: Appfire

Location: Remote

Posted Jan 24, 2025

Appfire, a remote-first company with over 800 employees across 27 countries, is seeking a seasoned Software Engineer to join their cross-functional product team. The ideal candidate will have extensive experience in leading the delivery of scalable, high-traffic cloud applications, proficiency in back-end technologies like .NET with C# and Node.js with Typescript, and a strong understanding of modern microservice architectures. Appfire offers a competitive salary, company equity, flexible work arrangements, and a comprehensive benefits package including wellness days, private healthcare, and English language courses. The company is committed to corporate social responsibility and has been recognized for its growth, culture, and product excellence.

Team Leader

Company: MetLife

Location: Remote

Posted Jan 24, 2025

The job involves conducting regular one-on-one coaching sessions to provide feedback and guidance, monitoring and evaluating calls to identify areas for improvement, developing and implementing metrics to assess the impact of voice coaching on call quality and customer satisfaction, creating customized coaching plans, designing and delivering training programs, working closely with operations team, and partnering with quality assurance and operations to align coaching efforts with organizational goals. The role requires experience in voice coaching and training, analytical skills, proficiency in Excel, Word, and PowerPoint, strong people management skills, and understanding of the insurance industry and BPO operations. MetLife, a leading financial services company, is recognized as one of the world's most admired companies and best workplaces.

Customer Success Manager

Company: Autodesk

Location: Singapore / Remote

Posted Jan 24, 2025

District Sales Manager - Texas/Arkansas (Remote)

Company: Rheem

Location: Searcy, AR / Remote

Posted Jan 24, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a District Sales Manager for Texas and Arkansas. The role involves serving as the primary customer contact, ensuring territory responsibility, and providing account management for assigned accounts. The ideal candidate should have a Bachelor's degree, 5+ years of experience in HVACR or building materials sales, and strong communication, presentation, and analytical skills. The role requires extensive travel and the ability to create demand for Rheem products, develop customer relations, and maintain a 'consultative' selling relationship.

Contract Administrator

Company: Applied Systems

Location: Remote

Posted Jan 24, 2025

Applied Systems Inc, a global leader in insurance technology, is seeking a Contract Administrator. The role involves contract-related duties, proposal generation, order processing, and maintaining client relationships. The ideal candidate should have 13 years of contract administration experience, strong business acumen, and excellent interpersonal skills. Benefits include health insurance, retirement savings plans, and work-life balance. Applied Systems values diversity and inclusion, and is committed to career growth and success.

Senior Software Engineer, Distributed Systems

Company: Cloudflare

Location: Remote

Posted Jan 24, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a Distributed Systems Engineer. They aim to build a better Internet by protecting and accelerating applications online. The role involves working on high-growth products, scaling their network, improving performance, and ensuring system reliability. The company values diversity, inclusiveness, and continuous learning. They offer competitive compensation, equity participation, and comprehensive benefits. Cloudflare is also committed to social causes, such as protecting the free and open Internet through projects like Galileo and Athenian, and providing a secure public DNS resolver, 1.1.1.1.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves building Samsara's business, managing trials, and selling to executives and CXOs. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of consistent quota achievement, and a growth mindset. The position is remote, open to US candidates except those in the NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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