Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Assistant - Athlete Evaluator

Company: Area Scouts

Location: Fargo, ND / Remote

Posted Jan 24, 2025

Area Scouts™ is a rapidly growing Athlete Health Initiative Platform, focusing on Athlete Development. They are seeking experienced professionals in various sports for full-time positions. The company aims to provide instruction, high-level training, and guidance to ensure athletes stay healthy and compete consistently. They address the rising costs and injuries in youth sports by offering a proven solution through their team of Sports Medical Professionals, Olympians, and Experts. The role involves working with youth athletes, maintaining relationships with local sports organizations, and conducting evaluations to provide personalized instructions and corrective measures.

Software Engineer - Backend Generalist

Company: Datadog

Location: Paris, France / Remote

Posted Jan 24, 2025

Datadog is a global SaaS company that provides a comprehensive platform for engineers to understand, scale, and protect their systems, applications, and teams. They operate at a massive scale, handling trillions of data points daily, and offer features like always-on alerting, metrics visualization, logs, application tracing, and security insights. The company values pragmatism, honesty, and simplicity in problem-solving, and fosters a collaborative, hybrid workplace culture. They seek experienced engineers who value code simplicity, performance, and can design scalable architectures. Datadog offers competitive benefits including new hire stock equity, continuous professional development, and mental health support.

Senior Manager Key Account Manager Public Sector Vertical - North East Territory

Company: Samsung Electronics America

Location: Remote

Posted Jan 24, 2025

Samsung Electronics America (SEA) is seeking an experienced market leader to join their Mobile B2B Team, focusing on driving growth within the US State Local and Education Market. The role involves driving enterprise and mission-oriented mobility solutions, maintaining and growing business, and ensuring an excellent client experience. The ideal candidate should have a track record of hitting annual targets, expertise in enterprise mobility, and strong relationships with public sector customers and technology vendors. They will be responsible for securing new revenue, growing Samsung's market share, and developing near-term and long-term solution strategies. The position requires strong communication skills, analytical abilities, and the capacity to travel up to 75% of the time.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

VQI Data Abstractor: Full-Time

Company: Q-Centrix

Location: Remote

Posted Jan 24, 2025

Q-Centrix is seeking a Data Abstraction Specialist to contribute to healthcare advancements by applying clinical expertise to abstract patient data from medical records. The role involves categorizing, coding, summarizing, interpreting, and calculating registry/case information with high accuracy. The ideal candidate should have direct Vascular Quality Initiative abstraction experience, proficiency in MS Office and M2S software, and strong analytical skills. The company offers a competitive wage range of $26.00 - $33.00 per hour, a fully remote work environment, and a robust benefits package.

Senior Machine Learning Scientist

Company: TripAdvisor

Location: Lisbon, Portugal / Remote

Posted Jan 24, 2025

Software Engineer with Systems Depth

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 24, 2025

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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