Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Expression of Interest: Engineering Internship

Company: Cummins

Location: Remote

Posted Jan 24, 2025

This role involves collaborating with application and design engineers on engine selection, subsystem installation requirements, and generator design for Marine, Oil & Gas, and Industrial equipment manufacturers. It offers opportunities to gain engineering knowledge, learn design and validation tools, and work on product design from customer specifications. A mechanical background is required, along with proficiency in MS Excel Macros, Word, PowerPoint, AutoCAD, Technical Writing, and Creo.

Senior Software Engineer I

Company: Braze

Location: Remote

Posted Jan 24, 2025

Copywriter

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Staff Product Designer, Crypto

Company: Robinhood

Location: New York, NY / Remote

Posted Jan 24, 2025

PRESALES SOLUTION CONSULTANT II

Company: UKG

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

UKG, a leading U.S.-based private software company, is seeking a Presales Solution Consultant. The role involves delivering engaging sales presentations of UKG HCM and WFM solutions, maintaining expertise in UKG solutions, and collaborating with the sales team. Key responsibilities include providing discovery and analysis of current business needs, developing impactful professional demonstrations, and sharing knowledge with prospective customers. The ideal candidate should have 2+ years of industry experience (HCM, HR, Payroll, and/or Time) and 2+ years of presales/solution consultant experience. Excellent presentation and communication skills, critical thinking in fast-paced settings, and the ability to manage multiple projects concurrently are preferred. UKG is committed to maintaining a diverse and inclusive work environment, offering comprehensive benefits, and is an equal opportunity employer.

Insurance Defense Attorney

Company: Liberty Mutual Insurance

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Business Development Manager

Company: Cummins

Location: Remote

Posted Jan 24, 2025

Cummins is seeking a skilled Business Development Manager for Off-Highway engine sales in Czech Republic and Slovakia. The role involves leading sales through EBU and DBU channels, identifying and engaging prospective customers, creating account plans, and utilizing product knowledge to present solutions. The ideal candidate should have fluency in Czech and English, proven account management experience, a strong ownership mindset, solid business insight, and a customer-focused approach.

Systems Management

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Senior Business Development Manager, APAC

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Senior Business Development Manager for the APAC region, focusing on the Clinical Next-Generation Sequencing Division. The role involves leading strategic partner accounts, developing sales funnels, and growing the customer base. The ideal candidate should have a life science or business degree, 10+ years of commercial experience, and strong leadership skills. They must be able to build relationships, negotiate, and communicate effectively across diverse backgrounds. The mission is to make the world healthier, cleaner, and safer.

Senior Manager - GTM Enablement - Customer Success

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking a Senior Manager for the Customer Success Enablement Partner (EP) team within its GTM Enablement (GTME) team. The role involves leading a team of enablement partners, setting global strategy, and ensuring alignment with business needs. Key responsibilities include recruiting, coaching, and mentoring team members, defining swimlanes across roles, and owning relationships with senior executives. The ideal candidate should have over 3 years of experience in Customer Success, Training/Enablement, and Management, with strong leadership, communication, and coaching skills. HubSpot values a culture of flexibility, connection, and diversity, offering a fast-paced, high-growth environment with opportunities for career growth.

Service Specialist - Tempus

Company: PNC

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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