Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

ERP Team Leader - Plan to Deliver - Workstream leader

Company: RTX

Location: Remote

Posted Jan 23, 2025

RTX Corporation, an Aerospace and Defense company, is seeking a skilled SAP (Plan to Deliver) digital technology leader for an ERP Team Leader position. The role involves leading a team of SAP professionals, providing guidance on best practices and technical solutions, and driving enhancements for SAP Planning, Manufacturing, Quality, logistics, and Aftermarket / MRO solutions. The ideal candidate should have extensive experience in SAP systems, a strong technical background, and the ability to lead cross-functional teams to drive continuous improvement and efficiencies across operations. The successful candidate will be responsible for the successful delivery of each phase in the OneRTX: Process & Systems Transformation Program, which aims to harmonize key business processes and migrate capabilities into standardized ERP systems, with SAP S/4HANA as the foundation.

VMware Cloud Solutions Architect

Company: Arrow Electronics

Location: Remote

Posted Jan 23, 2025

Arrow is seeking a VMware Cloud Solutions Architect to support their Cloud Solutions sales team and client accounts in a pre-sales and delivery role. The role involves conducting cloud assessments, developing solutions, and presenting results to clients. The ideal candidate should have expertise in hybrid cloud architecture, experience in performing cloud assessments, and proficiency in consultative solution selling. They should also possess excellent communication skills and the ability to create high-quality deliverables. Arrow offers competitive compensation, benefits, and growth opportunities.

Account Executive Cross Industry - MuleSoft

Company: Salesforce

Location: Munich, Germany / Remote

Posted Jan 23, 2025

Salesforce, a leading company in CRM and AI, is seeking a collaborative Account Executive to address a significant market opportunity. The role involves selling strategic business outcomes with long-term, high growth engagements. The successful candidate will be part of a close-knit, cross-functional team, responsible for driving the go-to-market strategy and leading the sales cycle. MuleSoft, a fast-growing business unit of Salesforce, is looking for someone with a proven track record in software sales, a focus on customer success, and proficiency in German and English.

Sr. Enterprise Account Executive

Company: ServiceNow

Location: Montreal, Canada / Remote

Posted Jan 23, 2025

Senior MS-SQL Administrator (Colombia only)

Company: Equinix, Inc

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Support Operations Program Manager - AI Technology

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Support Operations Program Manager to deploy AI technology within their Support ecosystem. The role involves driving AI strategy, deploying AI initiatives, collaborating across departments, optimizing customer and agent experiences, driving performance metrics, and acting as an AI advocate. The ideal candidate should have a Bachelor's degree in Engineering, Operations Management, Computer Science, or a related field, with 8+ years of experience in business operations with technology implementations. They should possess technical fluency with AI tools and platforms, a customer-centric mindset, strong analytical, communication, and project management skills. Samsara offers competitive compensation, benefits, and a flexible working model.

UI Frontend Developer

Company: Health-E Commerce

Location: Remote

Posted Jan 23, 2025

Health-E Commerce is seeking a skilled UI Frontend Developer with extensive experience in HTML, CSS, and JavaScript. The role involves designing and implementing user interfaces, collaborating with designers and backend developers, and optimizing web applications. The ideal candidate should have proficiency in modern JavaScript frameworks, a strong understanding of responsive design, and excellent problem-solving skills. Compensation ranges from $90,000 to $110,000, with additional benefits including a discretionary annual bonus, comprehensive health insurance, flexible PTO, and professional development opportunities.

Senior Claims Representative - Auto Property Damage

Company: Liberty Mutual Insurance

Location: Dallas, TX / Remote

Posted Jan 23, 2025

Liberty Mutual is offering a Senior Claims Representative position in the Auto Property Damage (APD) division. The role involves reviewing and processing straightforward Commercial claims, interacting with various parties, and determining policy coverage. The company provides comprehensive benefits, including insurance education and training. This is a remote position with in-office requirements twice a month for candidates near Suwanee, GA and Dallas, TX. Qualifications include a Bachelor's Degree, 1-2 years of experience, and strong customer service and technology skills. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive workplace.

Software Engineering Manager

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Software Engineering Manager for the Developer Relations team. The role involves leading a global team focused on CI/CD, Observability, and Cloud Computing support, as well as onboarding to CloudOS and regionalization efforts. The ideal candidate should have extensive experience in building modern CI/CD pipelines, Cloud deployments, and DevOps, with a strong background in developer advocacy. They must also excel in team building, relationship management, and inspiring innovation. Responsibilities include managing high-performance teams, driving tool and application design, collaborating in technical discussions, and ensuring team support through standard methodologies. Autodesk offers a competitive compensation package, with a base salary between $136,000 and $187,000 for Canada-BC based roles.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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