Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior DevOps Engineer

Company: Endpoint Clinical, Inc.

Location: Remote

Posted Jan 23, 2025

Endpoint is a technology provider specializing in interactive response technology systems for the life sciences industry. They offer solutions through their proprietary PULSE platform, aiming to optimize supply chains, reduce operational costs, and ensure accurate patient dosing. The company, headquartered in Raleigh-Durham, North Carolina, has offices across the US, Europe, and Asia. The Senior DevOps Engineer position involves building, deploying, and maintaining software development CICD pipelines, working closely with various teams to ensure solutions align with company standards and can be deployed on-prem or in the cloud. The ideal candidate should have 8+ years of experience in virtualization, containerization, build, and deployment, with proficiency in Git, Azure DevOps, and major IaC technologies. Strong problem-solving skills, adaptability, and excellent communication are required.

Client Account Manager

Company: capSpire

Location: Remote

Posted Jan 23, 2025

The Client Account Manager role at capSpire involves maintaining and expanding relationships with existing and previous clients in the energy and commodities trading sectors. Key responsibilities include strategic account management, driving account growth, and ensuring effective delivery of ETRM/CTRM services. The role requires proficiency in ETRM/CTRM platforms, exceptional communication and relationship-building skills, and strong organizational abilities. A minimum of 5-10 years of relevant experience is required, along with a Bachelor's degree in Business, Finance, or a related field. Previous experience in the energy and commodities trading industry is preferred. The role involves managing the end-to-end sales cycle, collaborating with internal teams, and staying updated on industry trends.

New Account Manager

Company: capSpire

Location: Remote

Posted Jan 23, 2025

The New Account Manager role involves acquiring new clients in the energy and commodities trading sectors, focusing on strategic business development and achieving annual sales quotas. Key responsibilities include identifying and closing new business opportunities, leading the entire sales process, maintaining a deep understanding of capSpires offerings, building strong client relationships, collaborating with internal teams, managing sales activities in CRM tools, and traveling as required.

Building System Engineer

Company: Infogrid

Location: Remote

Posted Jan 23, 2025

The job posting is for a Building Systems Engineer role at Infogrid, a fast-growing SaaS company. The ideal candidate should have 5+ years of consulting experience in the energy industry, with expertise in HVAC and Controls systems. They must possess strong communication skills, empathy, and a positive attitude. The role involves understanding and communicating complex building systems, building relationships, and driving engagement and renewals. The company offers on-boarding training, learning of internal tools, and shadowing of senior engineers. Within a year, the candidate will become a product expert, technical resource, and mentor, overseeing dozens of real estate portfolios. Infogrid promotes a flexible work environment, passion for technology, and a mission to help companies reduce their environmental footprint.

Senior Software Engineer (Lisbon)

Company: Datadog

Location: Paris, France / Remote

Posted Jan 23, 2025

Datadog is a global SaaS company that provides a comprehensive platform for engineers to understand, scale, and protect their systems, applications, and teams. They operate at a massive scale, handling trillions of data points daily, and offer features like always-on alerting, metrics visualization, logs, application tracing, and security insights. The company values pragmatism, honesty, and simplicity in problem-solving, and fosters a collaborative, hybrid workplace culture. They seek experienced engineers who value code simplicity, performance, and can design scalable architectures. Datadog offers competitive benefits including new hire stock equity, continuous professional development, and mental health support.

Athlete Evaluator

Company: Area Scouts

Location: Suwanee, GA / Remote

Posted Jan 23, 2025

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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