Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Product Marketing Manager

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Oversight Directors - Cardio/General Medicine (CVGM Team)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team for the EMEA region. The role can be fully remote, office, or hybrid. The candidate should have recent experience in full-service clinical trials, specifically in areas such as Cardiovascular, GI, Nephrology, Rare Disease, Diabetes, Obesity, Dyslipidemia Immunology, Dermatology, Woman's Health, Cell & Gene Therapy, CAR-T, Immunology, RA, Biosimilars, and GI (inclusive of UC/CD). The role involves strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. The ideal candidate should possess comprehensive therapeutic area knowledge, excellent communication skills, leadership abilities, and strong financial acumen.

Zendesk CRM Developer

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Zendesk Developer to build and scale their global customer and technical support ticketing solution. The role involves designing, configuring, developing, testing, and deploying Zendesk projects, collaborating with various teams, and driving technical design and best practices. The ideal candidate will have 5+ years of software development experience, 2+ years on Zendesk, and expertise in Python, JavaScript, and a public cloud platform. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

UM/UIM Represented Bodily Injury Adjuster - CST/PST - Remote

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking a Represented Adjuster for a remote home-based role, focusing on handling Texas and California claims. The role involves investigating automobile accidents, assessing coverage and damages, and providing exceptional customer service. The adjuster will communicate with customers and attorneys via various channels, negotiate settlements, and solve problems using innovative tools. Qualifications include 3+ years of liability investigations, bodily injury claim evaluations, and negotiation experience, along with proficient communication skills and familiarity with insurance policies. Allstate offers a competitive salary, comprehensive benefits, and a flexible work environment. The role is not available for California, Alaska, Hawaii, or Puerto Rico residents.

Director, New Business Acquisition

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Director of New Business Sales to lead a team in identifying and pursuing new customer opportunities, driving revenue growth, and ensuring team alignment with company objectives. The role involves crafting sales strategies, prospecting and lead generation, managing customer relationships, conducting market analysis, collaborating with internal and partner teams, and sales reporting. Minimum qualifications include 5 years of experience leading teams in enterprise software sales, familiarity with Autodesk technologies, and experience in influencing without authority. Preferred qualifications include 10+ years of strategic sales experience, proven sales record, and strong account planning process.

NOC Service Engineer

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Commercial Leader

Company: GE Aerospace

Location: Indianapolis, IN / Remote

Posted Jan 23, 2025

The Commercial Leader on the Services Sourcing team at GE Aerospace will strategize and manage relationships with key suppliers, focusing on aftermarket opportunities in maintenance, repair, and overhaul. This role involves leading cross-functional teams, negotiating deals, and making high-level decisions. The ideal candidate will have a degree and 5+ years of sourcing experience, or equivalent. Desired qualities include global business experience, strong communication, trust-building skills, and commercial creativity. The salary range is $126,700 - $180,000, with additional benefits including healthcare, retirement plans, and tuition assistance.

Senior Director, Business Opertions

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 23, 2025

Lead Supplier Quality Engineer - Small Parts and Raw Materials & CSS

Company: GE Vernova

Location: Hangzhou, China / Remote

Posted Jan 23, 2025

The Lead Supplier Quality Engineer is responsible for managing quality performance of assigned suppliers. Key responsibilities include driving supplier qualifications, managing product/part qualifications, conducting surveillance audits, and mitigating risks. The role requires a Bachelor's or Advanced Technical Degree in Mechanical or Metallurgical Engineering, with 10-12 years of industry experience in Quality, Manufacturing, or Supplier Development. Proficiency in quality tools and processes, strong analytical skills, and the ability to work in a cross-functional team environment are essential. Six Sigma certification and travel capabilities are desired.

Software Engineer, iOS - Mexico

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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