Customer Experience Jobs in Remote

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Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Product Manager - Solido Custom IC - Remote USA*

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 23, 2025

Siemens Digital Industries Software is seeking a Product Manager for their Solido Custom IC division. The role involves managing EDA products, growing revenue, and delivering value to market segments. The ideal candidate should have 2+ years of experience in EDA or semiconductor engineering, a Bachelor's degree in engineering, and strong communication skills. Key responsibilities include defining market requirements, developing product roadmaps, and managing product lifecycle. Siemens offers flexibility, competitive benefits, and a diverse work environment.

System Administrator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They offer opportunities for growth and specialization in various industries. As a System Administrator, you'll solve complex problems, manage systems data, and collaborate with a diverse team. The role is challenging but rewarding, providing hands-on experience, learning opportunities, and the chance to certify in major platforms. Kyndryl values diversity and inclusivity, fostering an environment where employees can bring their whole selves to work.

Machine Learning Engineer, Advertiser Budget Optimization

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a large online community with 97M daily active users, is seeking a machine learning engineer for its Ads Budget Optimization team. The role involves building and optimizing bidding systems using real-time data and machine learning, conducting experiments to evaluate business impact, and collaborating with cross-functional teams. The company offers comprehensive benefits and is committed to diversity and inclusion.

Digital Solutions Partner

Company: iRhythm Technologies

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

iRhythm Technologies is seeking an experienced Digital Solutions Partner for a remote role in the US. The partner will lead EHR sales and customer adoption initiatives, focusing on key target accounts within the assigned area. The goal is to provide seamless access to the iRhythm Zio product platform and increase account penetration. The role involves strategic planning, cross-functional teamwork, and customer relationship management. iRhythm values strategic thinkers with strong communication skills, organizational abilities, and experience in EMR implementations or consulting involving EHRs and integrations.

Data Specialist Mongo

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is seeking a skilled Database Administrator to manage and modernize their mission-critical technology systems. The role involves designing, building, and maintaining database management systems, ensuring peak performance, and implementing high security standards. The successful candidate will also be responsible for disaster recovery planning, supporting end users and developers, and conducting capacity planning. Kyndryl values diversity and offers growth opportunities, including training programs and the chance to work with various industries.

Content Marketing Manager, Commercial

Company: Headway

Location: Remote

Posted Jan 23, 2025

Headway, a mental health tech company founded in 2019, aims to revolutionize mental healthcare by making it accessible to all. With over 45,000 providers and 1 million patients served, Headway is expanding its national network. The company is seeking a Content Marketing Manager to develop sales materials, improve processes, and drive thought leadership. The role involves creating high-quality content, maintaining a centralized library, and ensuring consistent messaging. Qualifications include 5-7 years of experience in sales enablement or marketing, strong organizational skills, and a proven track record in developing effective sales assets. Compensation ranges from $128,000 to $160,000 based on location. Benefits include equity compensation, health coverage, and flexible PTO.

Medical Scientific Reviewer

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc. is seeking a Medical Scientific Reviewer with a health-related degree and at least 3 years of experience in medical/scientific review, regulatory compliance, and contract management. The role involves detailed reviews of scientific, medical, and promotional documents, collaboration with regulatory and legal teams, and contract management. The successful candidate will contribute to enabling Precision Medicine globally and expanding clinical reach in the molecular diagnostics field.

Field Sales Consultant Dental - Oklahoma

Company: Henry Schein

Location: Remote

Posted Jan 23, 2025

This job overview describes a B2B sales position responsible for managing sales activities within a specific territory. Key responsibilities include achieving sales goals, coordinating team selling efforts, developing and increasing sales in a designated territory, and seeking out new sales opportunities. The role requires professional selling skills, excellent communication, computer proficiency, and the ability to work independently and collaboratively. At least 2 years of prior sales experience is preferred, along with a Bachelor's Degree. Extensive travel within a specific geographic territory is required.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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