Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Technical AI Governance Specialist

Company: Autodesk

Location: Vancouver, Canada / Remote

Posted Jan 23, 2025

Site Reliability Engineer

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Site Reliability Engineer with 10+ years of operational management experience. The role involves ensuring reliability, resiliency, and innovation in information systems, collaborating with a talented team, and driving continuous improvement. The ideal candidate will have expertise in building trusted relationships with customers, implementing strategies to cap operations load, and experience with Windows server, Linux server, UNIX, and cloud platforms. Kyndryl values diversity and offers opportunities for professional growth and innovation.

Regional Sales Engineer (Remote, KOR)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Regional Sales Engineer based in Seoul. The role involves managing product technical sales support, collaborating with sales teams, and driving revenue targets. The ideal candidate will have presales experience, excellent technical knowledge in networking and security, and strong relationships with customers. They should be able to create Security Assessment Reports, drive end-user acceptance, and work with internal teams for product improvements. Candidates must possess excellent communication skills, leadership abilities, and relevant security certifications.

Senior Operations Manager, Workforce Analytics

Company: Carrot Fertility

Location: Remote

Posted Jan 23, 2025

Carrot Fertility, a leading global fertility and family-building platform, is seeking an Operations expert to serve as a subject matter expert and trusted advisor to executive and senior leaders. The role involves new business forecasting, workforce planning, and hiring strategies. The ideal candidate will have strong communication skills, analytical expertise, adaptability, problem-solving skills, and flexibility. Key responsibilities include building relationships with cross-functional stakeholders, defining and managing key metrics for capacity planning, and preparing recommendations for staffing decisions. The Operations team at Carrot is focused on driving efficiency and providing best-in-class service, with a mission to support every aspect of operational functions.

Director of Billings & Collections

Company: Airtable

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Compensation Analyst

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Coinbase is seeking a Compensation Analyst to join their Total Rewards team. The role involves supporting global compensation programs, conducting quantitative analyses, benchmarking, and contributing to the design and administration of compensation programs. The ideal candidate should have 2+ years of experience in compensation teams, be analytical, detail-oriented, and comfortable in a fast-paced environment. The company is committed to diversity and equal opportunity, offering a competitive salary range of $127,075—$149,500 USD.

Commissioning Engineer

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is recruiting for a Commissioning Engineer role, which can be remote with 60-70% travel in North America. The role involves leading commissioning activities for substation and FACTS equipment, developing budgets and schedules, and managing project execution. The ideal candidate should have at least five years of experience in managing and executing testing & commissioning of HV Substations and power quality substations, with knowledge in relaying concepts, electrical protection & control systems, and SCADA/RTU systems.

Sustainability Manager, Carbon & Climate Risk

Company: Equinix, Inc

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is hiring a Sustainability Manager to support its climate ambitions. The role involves decarbonization project management, climate risk data management, and climate change reporting. The ideal candidate will have 5-7 years of experience in corporate sustainability and GHG accounting, strong project management skills, and a deep understanding of sustainability programs specific to energy, environment, and emissions.

Director, Senior SAP Sales Specialist

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Implementation Services Manager

Company: LogicGate

Location: Remote

Posted Jan 23, 2025

LogicGate, founded in 2015, is a modern risk management platform aiming to transform business risks into opportunities. With over $156M in funding, they continue to lead the GRC category with their flexible, no-code solution. The company values diversity, inclusivity, and employee flexibility, offering remote or hybrid work options. The Implementation Services Manager role involves managing customer onboardings, building strong relationships, and delivering winning strategies. Requirements include 4+ years of GRC experience, strong technical knowledge, and project management skills. The anticipated salary range is $85,000 - $100,000 per year, with additional benefits and perks.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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