Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

VP of Product - Devices

Company: Life360

Location: Remote

Posted Jan 23, 2025

Life360, a company with 77 million monthly active users, is seeking a VP of Product to lead a team in developing world-class devices. The role involves strategic product leadership, growth strategy, team leadership, user-centric approach, cross-functional alignment, and a strong technical understanding. The ideal candidate will have extensive experience in hardware NPI, understanding of user needs, and a proven track record in leading global product teams. They should be data-driven, a strong strategic thinker, and a passionate advocate for user experience. Life360 offers comprehensive benefits including insurance, retirement plans, flexible PTO, and a free Platinum Membership.

Director of Communications

Company: Bankers Healthcare Group

Location: Remote

Posted Jan 23, 2025

BHG Financial, a growing and award-winning financial services company, is seeking an experienced communications leader. The company, founded in 2001, has expanded from serving the medical industry to catering to high-earning professionals across various sectors. BHG Financial is dedicated to providing innovative financial solutions, personalized concierge service, and a hassle-free process. The role involves developing and executing an external communications strategy, counseling executives, building media relationships, and managing a team. The ideal candidate should have 10+ years of communications experience, preferably in fintech, with strong writing, editing, and verbal communication skills. BHG Financial offers a supportive work environment with benefits including medical coverage, competitive PTO, a 401(k) plan, training opportunities, and quarterly award ceremonies.

GIC Sales Rep

Company: Donnelley Financial

Location: Remote

Posted Jan 23, 2025

Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, offering insightful technology, industry expertise, and data insights globally. The role involves developing and maintaining strong client relationships with influential fund industry executives, growing revenue base, and collaborating with other DFIN divisions. The ideal candidate should have domain expertise in Fund Reporting and Prospectus process, strong network in the industry, and proven track record in achieving sales targets. They should be adept at virtual selling, have excellent communication skills, and be proficient in using Salesforce and other software tools.

Staff User Researcher (Coinbase Developer Platform)

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Coinbase is seeking a UX Researcher to join their Developer Platform team. The role involves leading the UX Research function, conducting mixed-methods research, and providing guidance to stakeholders. The ideal candidate should have 7+ years of user research experience, preferably in a lead role, and a strong understanding of general and UX research principles. They should be able to communicate complex concepts, manage project prioritization, and have a collaborative attitude. The goal is to build developer tools to bring a million developers onchain, making onchain development easier and more trusted.

Technical Writer

Company: Restaurant365

Location: Remote

Posted Jan 23, 2025

Mainframe Security Architect

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Senior Program Manager, Major Capital Equipment Global Capacity Delivery

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Senior Capacity Program Manager. The role involves strategic capacity and inventory planning, supplier relationship management, change management, data-driven insights, cross-functional collaboration, risk management, and capacity agreement negotiation. The ideal candidate should have a degree in Supply Chain Management or related field, extensive experience in capacity and inventory management, proficiency in data analysis and ERP systems, and strong leadership and communication skills.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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