Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Replenishment & Sales Analytics Manager

Company: Bradshaw Home

Location: Rogers, AR / Remote

Posted Jan 23, 2025

Senior Market OCM Leader

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Kyndryl, a leading technology systems provider, is seeking a Senior Market OCM Leader. This role involves driving profitable growth, leading multi-disciplinary teams through complex consulting engagements, and creating strategic change agendas within large accounts. The ideal candidate will have a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Responsibilities include developing and executing OCM strategies, mentoring a high-performing team, identifying new opportunities, building client relationships, positioning the organization as a thought leader, overseeing budgets, driving continuous improvement, and recruiting top talent. Qualifications include an advanced degree in OCM, extensive experience in leadership roles, OCM consulting experience, and strong communication and client relationship skills.

Manager, Accounting

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an Accounting Manager to oversee general ledger accounting operations and close processes for the US business. The role involves managing a team of staff and senior accountants, ensuring accurate books and records, and implementing world-class accounting practices. The ideal candidate should have 5+ years of progressive accounting experience, 2+ years of leadership experience, and be a US CPA. They should also possess strong technical accounting acumen, familiarity with foreign currency accounting, and the ability to promote a 'coaching culture'. The role offers opportunities for career development in a hyper-growth environment and a competitive compensation package.

Data Analysis

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 23, 2025

Regional Sales Director

Company: Illumio

Location: Chicago, IL / Remote

Posted Jan 23, 2025

Sr Director, Research & Development

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Sr. Dir. of Research and Development for Protein Diagnostics. The role involves driving the PDX business new product strategy, leading NPD projects, and creating a compelling technology roadmap. The ideal candidate should have a PhD in Biochemistry, Immunology, or related field, extensive R&D experience in diagnostics, and a proven track record of innovation. The position requires proficiency in English and approximately 25% global travel.

Principal Product Manager | Security

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Oracle Applications Engineer

Company: Arrow Electronics

Location: Remote

Posted Jan 23, 2025

Arrow Electronics, a global provider of electronic components and enterprise computing solutions, is seeking an Oracle Applications Engineer. The role involves working with a global scope, supporting business applications, specifically quoting and pricing. The engineer will be responsible for gathering requirements, collaborating with different teams, and delivering application solutions. Key responsibilities include designing functional solutions, conducting integrations and migrations, providing thought leadership, and ensuring project delivery on time and budget. The ideal candidate should have 6+ years of experience with Oracle Applications, experience with Oracle Pricing or Quoting, and proficiency in software development tools like Java, Angular, Azure, or BI Publisher. Arrow offers competitive compensation, benefits, and growth opportunities.

Manager, Actuary, Property & Specialty Analytics, Home State Indications

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Liberty Mutual's US Retail Markets Personal Lines Property & Specialty Analytics team is seeking a Manager, Actuary for the Home State Indications team. The role involves managing property products worth over $10B annually, developing state-level indications, and collaborating with Home State Management. The successful candidate should have strong analytical skills, project management experience, and excellent communication abilities. They must also foster teamwork, inclusiveness, and innovation. Qualifications include a Bachelor's degree, preferably a Master's, FCAS or near-FCAS designation, and 5-10 years of progressive experience. Liberty Mutual values diversity and offers comprehensive benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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