Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Wind Hub Manager

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 23, 2025

Group Insurance Premier Sales Executive Iowa

Company: Prudential Financial

Location: Dubuque, IA / Remote

Posted Jan 23, 2025

Prudential's Group Insurance Distribution organization is seeking a strategic Premier Sales Executive for their GI Distribution Premier Accounts team. The role involves evaluating and quoting on Premier Account cases, building relationships with key producers and consultants, and negotiating the best pricing. The ideal candidate should have demonstrated success in selling financial or health insurance, understanding of underwriting concepts, and strong relationship-building skills. The company offers competitive compensation, benefits, and opportunities for professional development.

Senior ServiceNow Engineer - AI/ML

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Software Engineer specializing in the ServiceNow Platform and AI/ML. The role involves collaborating with senior developers and data scientists to design, develop, and deploy cutting-edge AI/ML models. The ideal candidate should have 5+ years of overall technical experience, proficiency in JavaScript, HTML, and CSS, and hands-on experience in the ServiceNow Platform. The position offers an opportunity to work with talented peers, cutting-edge technologies, and have a direct impact on products that empower users.

MTA - Integration Lead

Company: GE Vernova

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Senior Business Process Analyst - Salesforce (US Remote)

Company: Ansys

Location: Austin, TX / Remote

Posted Jan 23, 2025

Ansys is seeking a Senior Business Process Analyst to lead and optimize sales effectiveness processes within the GTM Operations organization. The role involves partnering with business stakeholders to standardize and streamline Marketing and Sales Effectiveness processes, improving the sales experience and introducing internal efficiency. The ideal candidate should have 5+ years of experience in defining and re-engineering sales effectiveness processes, with a focus on capabilities like lead/prospecting management, deal registration management, and opportunity pipeline management. Proficiency in Salesforce platform implementation and agile methodologies is required. The role involves establishing a harmonized end-to-end process vision, managing process design complexity, and contributing to project milestones and deliverables.

Machine Learning Engineer

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Twilio is seeking a Machine Learning Engineer with a strong background in Data Engineering and Machine Learning to join their Efficiency Engineering team. The role involves developing and deploying AI/ML models, collaborating across teams, utilizing an advanced technical stack, and integrating enterprise data sources. The successful candidate will work on groundbreaking projects, collaborate with talented professionals, and have the support to innovate and excel. The role is remote but not eligible for hiring in CA, CT, NJ, NY, PA, WA. Twilio offers competitive pay, generous time-off, parental and wellness leave, healthcare, and retirement savings program.

Competition Legal Counsel

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a motivated Competition Law specialist to join their growing team in Dublin. The role involves driving global competition law interpretation, developing the company's competition law practice, and supporting key legal projects. The ideal candidate should have an Irish, U.K., or European law degree, 3+ years of relevant experience, and broad experience in EU competition law matters. They should also have experience working with technology companies, understanding technical issues, and engaging with regulators. Excellent communication skills are essential.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Birmingham, United Kingdom / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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