Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Head of Microsoft Alliance LATAM

Company: Kyndryl

Location: São Paulo, Brazil / Remote

Posted Jan 23, 2025

Senior ERM Consultant

Company: Liberty Mutual Insurance

Location: Remote

Posted Jan 23, 2025

Liberty Mutual is seeking a Lead Complex Risk Analyst to support Enterprise Risk Management (ERM) programs. The role involves conducting and leading economic, financial market, and industry research, preparing and reviewing reporting packages, and participating in ERM committee discussions. The ideal candidate will have a Bachelor's degree in a quantitative field, an advanced degree (MBA) and/or professional qualification in risk management, and 8-10 years of relevant experience. Excellent quantitative analysis and modeling skills, along with a strong understanding of the insurance industry and ERM-related regulatory frameworks, are required. Liberty Mutual fosters a diverse, equitable, and inclusive workplace, offering comprehensive benefits and continuous learning opportunities.

Customer Technology Advisor for SAP (m/f/d)

Company: Kyndryl

Location: Vienna, Austria / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Customer Technology Advisor for SAP to join their strategic pre-sales team. The role involves driving technology solutions, delivering exceptional value, and supporting consulting, advisory, and architecture activities. The ideal candidate should have a proven track record in IT/Management Consulting with success in SAP consulting, sales, and client transformation programs. They should be fluent in English and German, and have experience with AWS, Azure, and GCP. The role offers opportunities for growth, innovation, and making a meaningful impact on customer success. Kyndryl values diversity and offers comprehensive benefits, learning programs, and a platform for volunteering and giving.

Client Success Coach

Company: eMoney

Location: Remote

Posted Jan 23, 2025

The Client Success Coach is tasked with enhancing user product knowledge and increasing adoption of the eMoney platform. This role involves delivering consultative coaching, executing scalable learning initiatives, and maintaining knowledge of new features. The ideal candidate should have a Bachelor's degree, 2+ years of software training experience, and strong communication skills. The position offers a salary range of $62,000 - $79,000, along with benefits like bonus programs, retirement contributions, and health insurance.

Strategic Account Manager - Wholesale

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Pie Insurance is seeking a Strategic Account Manager to innovate and manage acquisition and partner experience for substantial, profitable growth with strategic partnerships. The role involves building and engaging with outside agency partnerships, developing a Multi-Tier relationship plan, and identifying profile gaps. The ideal candidate will have a Bachelor's Degree, 5+ years of sales experience, and 3+ years in insurance, preferably commercial. They should possess advanced problem-solving skills, strong communication abilities, and a track record in achieving sales targets. The position offers a competitive cash compensation, equity, comprehensive health plans, and a flexible hybrid or remote work option. Pie Insurance is an equal opportunity employer committed to making all aspects of working with them as easy as pie.

Sales Operations Manager

Company: Silverfort

Location: Remote

Posted Jan 23, 2025

Silverfort, a cybersecurity startup, seeks a Sales Operations Manager to lead strategic projects, improve sales productivity, and optimize Salesforce. The role involves partnering with global sales management, creating dashboards, and implementing new processes. Requirements include 4+ years of experience as a Sales Operations Manager, advanced proficiency in Salesforce, strong analytical skills, and experience with crossfunctional teams.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages