Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

VP, Data Center Ops - East

Company: Equinix, Inc

Location: Ashburn, VA / Remote

Posted Jan 23, 2025

Regional Sales Representative - HOFFMAN

Company: nVent

Location: Helena, MT / Remote

Posted Jan 23, 2025

nVent is seeking a sales professional with 5+ years of experience in a commercial, electrical, or industrial market. The role involves achieving sales quotas for Modular Metrolic enclosures in the western US, managing a sales region, training the electrical distribution channel, and identifying new product categories. The successful candidate will work remotely from a home office, travel 40-60% of the time, and require experience with Salesforce.com. nVent offers a dynamic global reach, diverse operations, and a commitment to strengthening communities. The company's portfolio includes nVent CADDY, ERICO, HOFFMAN, ILSCO, RAYCHEM, and SCHROFF.

Analytics Lead, Full Stack

Company: Affirm

Location: Remote

Posted Jan 23, 2025

Affirm is seeking a data professional with strong skills in database design, ETL processes, and SQL for a role in the Financial Systems organization. The ideal candidate will design and deliver database models, data pipelines, and reporting solutions, while also advocating for data governance, security, and quality. The role involves working with cloud data warehouses like Snowflake and ETL tools such as DataBricks and Fivetran. Affirm offers competitive compensation, benefits including health care coverage and flexible spending wallets, and a remote-first company culture.

Product Manager, Insurance

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Advisory Solution Consultant - Commercial

Company: ServiceNow

Location: Lakewood, NJ / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales solution consulting or sales engineering experience. The role involves guiding revenue for a product, leading discovery workshops, providing product demonstrations, and collaborating with product management, product marketing, partners, and professional services. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits. ServiceNow is an equal opportunity employer, committed to inclusivity and accommodating candidates with disabilities.

GenAI Architect

Company: ServiceNow

Location: Raleigh, NC / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. They must possess excellent communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. ServiceNow is an equal opportunity employer, committed to inclusivity and diversity.

Director, Campaigns

Company: Equinix, Inc

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Director of Campaigns. The role involves leading the digital marketing function, designing and implementing global campaign strategies, and overseeing end-to-end campaign execution. The ideal candidate should have 15+ years of experience in demand generation and ABM growth marketing, with a strong track record of developing and executing successful campaigns in a B2B technology company. They should be proficient in using analytics to measure campaign performance and optimize campaigns for maximum ROI. The position offers a competitive pay range, with base pay varying by location.

Analista de Infraestrutura Junior (Cloud - Kubernetes)

Company: Kyndryl

Location: São Paulo, Brazil / Remote

Posted Jan 23, 2025

Kyndryl is seeking a talented and enthusiastic Cloud Operations Analyst to join a hybrid cloud support team. The role involves resolving incidents, troubleshooting in crisis rooms, and executing planned and emergency changes. Kyndryl offers ample opportunities for certifications and growth as a Cloud Hyperscaler. The ideal candidate should have experience or certifications in various cloud offerings (IBM, Microsoft, Google, etc.), incident resolution, Kubernetes container platform (Openshift/AKS), and familiarity with DevOps/Automation. Fluency in English and availability for hybrid work in Osasco/SP are required. Preferred skills include experience in large projects using Kubernetes platform and familiarity with Kafka, Redis, Kubernetes, OpenShift, Github, Cloud Computing, Containers, Git, AWS, Azure, and GCP. Kyndryl values diversity and inclusivity, offering employee learning programs and volunteering opportunities.

Data Partner - Economics - US

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

TELUS Digital AI is seeking a highly knowledgeable Subject Matter Expert for a remote Data Partner role in Economics. The role involves designing advanced, domain-specific questions and solutions, creating challenging problem sets, and collaborating with cross-functional teams. Basic requirements include a degree in Economics and strong English writing skills. The position offers flexible hours and competitive pay rates, ranging from $30 - $50 USD per hour. TELUS Digital AI is committed to diversity and inclusion, offering equal opportunities to all qualified applicants.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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