Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 23, 2025

View Details Apply on The Muse

Data Scientist II

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

View Details Apply on The Muse
greater impact inspired by mission high-quality learning experience

Fortinet Certified Trainer - Contract 1099 - Part Time / Flexible

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a skilled cyber instructor to create, maintain, and deliver courses in virtualized environments. The instructor will design training exercises, deliver training, and assess results, empowering students to develop cyber skills for immediate job opportunities. This is a part-time, contract position requiring advanced subject matter expertise in cyber security, strong presentation skills, and the ability to manage a learning environment. Certifications like Fortinet Certified Trainer (FCT) with NSE 4 FortiOS and NSE 7 Enterprise Firewall are preferred. CDW offers a culture that values diverse perspectives, fostering strong relationships and continuous learning.

View Details Apply on The Muse
greater impact inspired by mission driven professionals

Manager - Software Engineering

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and contribute to their mission. The Manager, Software Engineering role involves leading a team in delivering software solutions, gathering requirements, and mentoring team members. Key responsibilities include understanding application architecture, coordinating with technical leads, and participating in project planning. Required qualifications include a Bachelor's degree, 8+ years in application development, and experience with Google Cloud Platform, Agile practices, and Atlassian suite tools. CDW values diverse perspectives, fostering a positive work environment with opportunities for career growth.

View Details Apply on The Muse

Supervisor, Managed Services

Company: CDW

Location: Remote

Posted Jan 23, 2025

View Details Apply on The Muse

Machine Learning Engineer II, Content AI

Company: Instacart

Location: Remote

Posted Jan 23, 2025

View Details Apply on The Muse

Palo Alto Networks Instructor - 1099 Contract - Part time / flexible!

Company: CDW

Location: Remote

Posted Jan 23, 2025

View Details Apply on The Muse

Senior Advisor - Digital Velocity

Company: CDW

Location: Remote

Posted Jan 23, 2025

View Details Apply on The Muse

Account Executive Small Business France

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

View Details Apply on The Muse

Palo Alto Networks Instructor - 1099 Contract - Part time / flexible!

Company: CDW

Location: Remote

Posted Jan 23, 2025

View Details Apply on The Muse

Red Hat Business Development Lead - Digital Velocity

Company: CDW

Location: Remote

Posted Jan 23, 2025

View Details Apply on The Muse

Operations Analyst - Mainframe - Nights

Company: CDW

Location: Remote

Posted Jan 23, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages

All Customer Experience Jobs 1,799 jobs All Jobs in Remote 249,429 jobs Customer Experience in Other US Location 216,827 jobs Customer Experience in New York City, NY 57,606 jobs Customer Experience in Multiple Locations 51,716 jobs Customer Experience in USA 45,851 jobs Customer Experience in Washington DC 35,137 jobs Customer Experience in Chicago, IL 33,954 jobs Travel in Remote 79,967 jobs Full Time in Remote 46,687 jobs Retirement Plan in Remote 43,124 jobs 401(K) in Remote 38,861 jobs Health Insurance in Remote 36,352 jobs Life Insurance in Remote 34,036 jobs