Customer Experience Jobs in Remote

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Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Data Scientist - Insurance Modeling

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Pie Insurance is a startup aiming to revolutionize commercial insurance for small businesses by making it affordable and user-friendly. They leverage technology and AI to enhance the buying and experiencing process of commercial insurance. The company values diversity and entrepreneurship, and is seeking an AI Data Scientist to establish best-in-class data analytics. The role involves working on various risk and underwriting challenges, leveraging advanced ML algorithms, and impacting mission-critical functions. The ideal candidate should have a quantitative degree, 5+ years of experience in P&C insurance, and strong skills in SQL, Python, and NLP. Pie offers competitive compensation, equity, comprehensive health plans, and a flexible work environment.

Chief of Staff to Head of Data

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Atlassian is hiring a Chief of Staff for their Head of Data in Corporate Engineering. This role is remote, but the candidate must be located in the Pacific timezone. The Chief of Staff will prioritize tasks, amplify the team, direct strategic initiatives, act as a liaison, supervise operations, cultivate relationships, enhance processes, and provide recommendations. The ideal candidate has 12+ years of relevant experience, analytical skills, and the ability to turn strategy into actionable plans. Atlassian offers competitive compensation and a variety of perks and benefits.

Implementation Consultant - SIS

Company: Anthology

Location: Remote

Posted Jan 23, 2025

Anthology, a leading EdTech company with a global reach, is seeking an Implementation Consultant for its Student Information System, Anthology Student. The role involves supporting the entire implementation and training lifecycle, including business process review, software configuration, end-user training, and functional documentation. The ideal candidate should have a Bachelor's degree, 2-5 years of relevant experience, and proficiency in Microsoft Office applications. Fluency in Spanish and experience with Student Information Systems or Anthology Student are preferred. The role offers a competitive pay range of $65,000 - $85,000/year, depending on experience. Anthology values diversity and inclusion, and this role is part of a company committed to making these a foundational part of its culture.

Manager, Sales Development

Company: Yubico

Location: Remote

Posted Jan 23, 2025

Yubico, founded in 2007, is a global company specializing in security keys, with a mission to make secure login easy and accessible for everyone. The company, listed on Nasdaq Stockholm Main Market, serves Fortune 500 companies, government agencies, and individuals in over 160 countries. Yubico values employee wellbeing, offering flexible work arrangements, and promoting diversity and inclusion through Employee Resource Groups. The company also engages in philanthropic initiatives, donating YubiKeys to organizations helping at-risk individuals. The Manager Sales Development role involves leading the Americas team of Business Development Representatives, hiring, training, and coaching employees, and developing sales pipelines. The role requires 5+ years of sales experience, including software sales, and proficiency with SFDC CRM and Outreachio.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves building Samsara's business, managing trials, and selling to executives and CXOs. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of consistent quota achievement, and a growth mindset. The position is remote, open to US candidates except those in the NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves closing deals worth $20k to $100k, managing trials, and negotiating multi-faceted pricing. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of quota achievement, and a growth mindset. The position is remote, open to US candidates except NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Sales Outreach Manager

Company: HiBob

Location: Remote

Posted Jan 23, 2025

The job posting is for a sales communication role with 3+ years of experience required. The ideal candidate should have a proven track record in developing and executing communication strategies, excellent interpersonal skills, and proficiency in CRM tools. Benefits include competitive compensation, stock options, comprehensive health coverage, 401k with company match, work from home allowance, remote work opportunities, wellness benefits, employee referral program, and frequent social events. The company culture emphasizes fun, ambition, and high performance.

Mid Fullstack Developer (JavaScript + NodeJs)

Company: WEX

Location: Remote

Posted Jan 23, 2025

WEX Inc. is a leading global provider of payment processing solutions, seeking a highly motivated engineer for a small, agile team. The role involves working on state-of-the-art solutions, collaborating with stakeholders, and advocating for positions while supporting team decisions. Required skills include picking up new technologies, working with front-end web code, back-end services, data stores, and infrastructure systems. Experience with AWS, JavaScript, Node.js, Microservice Architecture, SQL, Angular, and Docker Containers is necessary. The company values work-life balance, team ownership, and continuous innovation.

People and Culture Partner

Company: HiBob

Location: Remote

Posted Jan 23, 2025

HiBob, a fast-growing global HR platform, is seeking an enthusiastic and driven People & Culture Partner to join their dynamic team. The role involves partnering with people leaders across various functions, supporting Bobbers, and building exceptional employee experiences. The ideal candidate should have a growth mindset, experience in employee relations, and strong knowledge of HR policies and UK employment legislation. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a hybrid working model and a commitment to fostering a diverse and inclusive workplace.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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