Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Funding Specialist

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Kiavi, previously LendingHome, is a leading U.S. lender to real estate investors, empowering them with technology and innovative financing solutions. Founded in 2013, Kiavi has funded $7.8 billion across 35,000+ projects, aiming to revitalize aged U.S. housing stock. With over 400 employees, they've won numerous awards and lend in 27 states plus Washington, D.C. The Funding Specialist role involves guiding loans post-closing, ensuring a smooth borrowing experience, and fostering relationships with closing agents, brokers, and borrowers.

Software Engineer - Distributed Caching

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 23, 2025

Datadog is seeking an engineer to build a high-throughput, low-latency cache for their infrastructure. The role involves working with Go, Redis, gRPC, Envoy, and other open-source components. The successful candidate will have a degree in a scientific field, significant backend programming experience, and a focus on low-latency performance and clean code. Datadog values office culture, offering a hybrid workplace for work-life harmony. Benefits include new hire stock equity, continuous professional development, and comprehensive global benefits.

Senior Software Engineer

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 23, 2025

Datadog is seeking a highly experienced engineer to join their team. The ideal candidate will have significant experience in one or more languages, a strong background in statistics, and experience with Go, C, or Python. They will be responsible for solving scaling bottlenecks, deploying new features, investigating and fixing production issues, and designing scalable solutions. The company offers a competitive salary, equity package, and comprehensive benefits. Datadog is committed to fostering a collaborative, pragmatic, and thoughtful community that champions professional development and diversity.

Sales Manager, D&H Display

Company: Samsung Electronics America

Location: Remote

Posted Jan 23, 2025

Samsung is seeking an innovative Sales Manager for the D & H Display division, aiming to drive $80M in MP across B2B Display. The role involves creating a 'One Samsung' sales relationship, managing supply chain practices, and delivering high ROI on MDF investments. The ideal candidate should have experience in supply chain management, CRM, business analytics, and various channel routes to market. They must be willing to travel up to 50% within the US, primarily in Harrisburg, PA and Buffalo, NY. Samsung offers a competitive salary range, comprehensive benefits, and a commitment to diversity and inclusion.

Product Manager

Company: Meta

Location: Remote

Posted Jan 23, 2025

Meta is seeking experienced Product Managers to join their cross-functional teams. The role involves driving product vision, strategies, and roadmaps, aligning with Meta's mission and industry standards. Responsibilities include maximizing efficiency, incorporating data and research, leading product development, and defining key performance metrics. Minimum qualifications include 8+ years of product management experience, a degree in a relevant field, and experience in a technical environment. Preferred qualifications include defining product vision, full product lifecycle experience, and leading cross-functional teams.

Senior Backend API Engineer

Company: Hatch

Location: Remote

Posted Jan 23, 2025

Membership Retention Specialist-Work From Home

Company: AAA Club Alliance

Location: Newark, DE / Remote

Posted Jan 23, 2025

AAA is recruiting for a Retention Specialist role, offering a competitive hourly rate of $15.50, a monthly incentive bonus plan, comprehensive benefits, and a flexible work schedule. The role involves communicating membership value, deploying product knowledge, and handling customer inquiries. Minimum qualifications include high school diploma, 2-5 years of customer sales and service experience, and ability to work remotely. AAA is committed to diversity and inclusion.

Demand Generation Manager

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

EVERFI, a global technology company, is recognized for its innovative approach to education addressing societal issues like financial wellness and mental health. Founded in 2008, it has impacted over 41 million learners worldwide. The company's Impact-as-a-Service solution has earned accolades from Fast Company and Fortune Magazine. EVERFI's Demand Generation Marketing Manager role involves executing marketing strategies, managing channels, designing campaigns, and driving leads for the Financial Capability Network. The role requires 3-5 years of demand generation, content marketing, or paid advertising experience, along with skills in CRM, marketing automation, and project management. EVERFI offers competitive benefits, a casual work environment, and a strong commitment to diversity and inclusion.

Software Engineer, Product

Company: Meta

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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