Customer Experience Jobs in Remote

472,230 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Staff Revenue Data Scientist

Company: Mozilla

Location: Remote

Posted Nov 26, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make groundbreaking products like Firefox, a privacy-minded web browser used by over 225 million people worldwide. The company focuses on diverse areas including AI, social media, security, and more, while maintaining their core mission to make the internet better for people. The Mozilla Corporation is wholly owned by the nonprofit Mozilla Foundation, allowing them to focus solely on their mission without shareholder influence.

Senior Security Operations Engineer

Company: Canonical

Location: Remote

Posted Nov 26, 2025

Canonical is opening several Security Operations Engineer SOC positions to build a new team reporting to the CISO. The goal is to create a new level of assurance and observable rigor into the open source supply chain by monitoring Canonical's own estate and raising the robustness of the entire global Ubuntu estate. The SecOps team is responsible for designing, implementing, and evolving Canonical's security practices, tools, systems, and policies to secure data, internal infrastructure, and build processes. They also contribute to the security of the wider open source ecosystem through knowledge sharing and threat intelligence initiatives.

Revenue Analyst

Company: Fortive

Location: Remote

Posted Nov 26, 2025

The text describes a role focused on managing the end-to-end order-to-cash process, ensuring accurate revenue recognition, and supporting various financial operations. It requires a bachelor's degree in finance or accounting, experience in revenue operations, and proficiency in tools like Salesforce CPQ, NetSuite, and Excel. The role involves collaboration across functions, process optimization, and compliance with ASC 606.

Engineering Manager - Build and Release Infrastructure

Company: Canonical

Location: Remote

Posted Nov 26, 2025

Canonical is a leading provider of open source software and operating systems. The company is hiring an Engineering Manager to shape the future of open source development with Launchpad, a powerful platform used by influential open source projects. The role involves leading a distributed team, fostering technical excellence, and driving the evolution of Launchpad.

Senior Manager - Total Rewards

Company: Alma

Location: Remote

Posted Nov 26, 2025

The Senior Manager Total Rewards role is critical in designing, analyzing, and implementing Almas total rewards programs to attract, retain, and motivate top talent. The ideal candidate is innovative, highly proficient with analytics tools, and excited about leveraging emerging technologies, including AI, to shape the future of total rewards.

Senior Sales Engineer - Strategic

Company: ExtraHop

Location: Remote

Posted Nov 26, 2025

The Senior Sales Engineer role involves leading technical strategy, delivering product demonstrations, mentoring sales engineers, collaborating with product and engineering teams, and providing post-sales support. The position requires 7+ years of experience selling cloud and cybersecurity technology, strong technical skills, excellent communication abilities, and the ability to build strategic relationships.

Senior Data Scientist - Product

Company: Apollo.io

Location: Remote

Posted Nov 26, 2025

The Senior Data Scientist role involves optimizing existing products and supporting early-stage initiatives through data-driven insights. The ideal candidate should have strong product analytics experience, expertise in translating complex data into actionable insights, and proficiency in data analytics tools. The role requires excellent communication skills, accountability, and the ability to thrive in a fast-paced environment.

Juju Software Engineer (Go)

Company: Canonical

Location: Remote

Posted Nov 26, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise and technology markets. The company offers a globally remote role for a Software Engineer to contribute to the development of Juju, an open source project that powers complex distributed software systems. Canonical is a pioneer of global distributed collaboration, with a founder-led, profitable, and growing company culture.

Director of Customer Experience

Company: Mercury

Location: Remote

Posted Nov 26, 2025

The text describes a leadership role focused on building a world-class customer experience, operational excellence, strategy, data-driven decision making, talent development, AI and automation, scaling the organization, voice of the customer, cross-functional alignment, and business and financial leadership. The role requires extensive experience leading large CX organizations, deploying AI and automation, financial and operational acumen, and strong people leadership skills.

Software Engineer III | Platform

Company: ExtraHop

Location: Remote

Posted Nov 26, 2025

The job posting is for a Software Engineer III position to develop features and components for appliances and cloud offerings. The role involves designing and building platform support, collaborating with various teams, and maintaining quality. The company values diversity, positive culture, and innovation. The position offers a competitive salary range of $130,000 to $160,000 plus bonus and benefits.

Senior Desktop Integrations Engineer

Company: Mozilla

Location: Remote

Posted Nov 26, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and now have over 225 million users worldwide. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.

Senior Desktop Integrations Engineer

Company: Mozilla

Location: Remote

Posted Nov 26, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser used by over 225 million people worldwide. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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