Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Power Transformer Commissioning Specialist

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 23, 2025

Portfolio Lifecycle Manager Autoimmunity, Europe (m/f/d)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific, a global leader in serving science with annual revenue of approximately $40 billion, is seeking a strategic marketer with medical science and business skills to join their marketing team in Europe. The role involves developing regional strategies, applying market research, and creating engaging digital content for laboratory customers, healthcare providers, clinical network policymakers, and patients. The ideal candidate should have a higher degree in a life science subject with specialization in immunology, extensive knowledge in autoimmunity diagnostics, healthcare, and IVD, and familiarity with healthcare regulations across Europe. The company offers employment with an innovative, future-oriented organization, outstanding career and development prospects, and a company pension scheme.

Executive Underwriter, Managed Care Stop Loss

Company: Liberty Mutual Insurance

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Liberty Mutual is offering an exciting opportunity for an experienced underwriter to join the Medical Stop Loss (HMO Re/PEI) team. The Executive Underwriter will contribute to the growth and profitability of the product line through marketing, underwriting, and managing products and services on new and renewal accounts. The role requires specialized knowledge of stop loss underwriting concepts and strong strategic and marketing capabilities. The ideal candidate should have a Bachelor's degree or advanced degree, 6+ years of underwriting experience, and proven analytical ability to evaluate and judge underwriting risks. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive workplace.

Communications & Events Lead Consultant

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate, a company with over 90 years of innovation, is seeking a Communications Lead Consultant. The role involves developing and executing communication strategies, ensuring quality and error-free communications, and building strong relationships among teams. Key responsibilities include formulating strategies, forecasting deliverables, managing projects, and communicating project information to senior management. The position offers a competitive salary of $74,240.00 - 134,060.00 annually, based on experience and qualifications. Allstate values inclusivity and diversity, offering opportunities for personal and professional growth.

Sr Lead Machine Learning Engineer

Company: Upwork

Location: Remote

Posted Jan 23, 2025

Upwork, a global work marketplace, is seeking a Sr. Lead AI/ML Engineer to shape high-level AI strategy and lead the design and implementation of cutting-edge AI functionalities. The role involves mentoring team members, driving collaboration, and conducting novel research to enhance Upwork's AI capabilities. The ideal candidate should have expertise in Python, deep learning frameworks, and hands-on experience with custom LLMs and RAG systems. They should also have a proven track record in building production pipelines and a collaborative mindset with strong communication skills.

Senior Migration Administrator (EMEA)

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is expanding its GCS Move Desk Team to automate and streamline customer move experiences. The role involves tracking move requests, engaging with customers and internal teams, and identifying automation opportunities. Previous ServiceNow experience, project management skills, and a customer-first mentality are desired. ServiceNow values inclusivity, offering flexible work arrangements, competitive compensation, and a collaborative environment.

Cloud Infrastructure, Finance Business Partner

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Atlassian offers flexible work arrangements, including remote options, and is hiring a Cloud Infrastructure Finance Business Partner. The role involves driving cloud infrastructure strategies, financial planning, and collaboration with key stakeholders. Candidates should have at least 5 years of finance business partnering experience, knowledge of SaaS/Cloud business models, and proficiency in financial modeling tools. Atlassian values diversity and offers competitive compensation and benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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