Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Cybersecurity Projects Manager (Remote)

Company: RTX

Location: Remote

Posted Jan 23, 2025

Collins Aerospace Government Security Compliance (GSC) is seeking a Cybersecurity Projects Manager for a remote role in the United States. The manager will oversee critical cybersecurity projects, ensure system security, collaborate with cross-functional teams, and manage milestones. Key responsibilities include executing projects, establishing working groups, ensuring successful delivery within budget and schedule, providing counsel on policy development, risk assessment, and compliance, and fostering a collaborative environment. The ideal candidate should have a university degree or advanced degree with 8+ years of relevant experience, or equivalent experience without a degree. Active U.S. government security clearance and DoD 8570.01-M IAM level III certified credentials are required. The role offers competitive benefits including medical, dental, vision insurance, generous 401(k) plan, tuition reimbursement, and more.

Creative Director

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader founded in 2004, is seeking a creative leader with 15+ years of experience in the creative industry. The role involves setting creative visions, leading cross-functional teams, and creating impactful, brand-building campaigns across various channels. The ideal candidate should have a strong background in digital-first campaigns, excellent leadership skills, and a passion for AI and innovation. The position offers a competitive base pay, equity, variable compensation, and comprehensive benefits.

Patient Recruitment & Engagement Lead (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific's PPD division is seeking a Patient Recruitment & Engagement Lead. This role involves managing global Patient Recruitment strategies for drug trials, leading implementation of recruitment strategies, collaborating with clinical teams, maintaining compliance, and overseeing project financials. The ideal candidate should have a Bachelor's degree, previous patient recruitment experience, and strong leadership, project management, and communication skills. The position is home-based in the US, UK, Italy, France, or Spain, with a salary range of $100,000 - $140,000 USD. Thermo Fisher Scientific offers competitive benefits and a mission to make the world healthier, cleaner, and safer.

Account Executive (Philadelphia, PA)

Company: Dusty Robotics

Location: Remote

Posted Jan 23, 2025

Dusty Robotics is seeking an experienced Account Executive with a proven track record in sales, preferably in the construction industry, to drive revenue growth. The role involves identifying and engaging construction professionals, understanding their needs, and crafting tailored solutions. The AE will also collaborate with various teams to ensure a seamless customer experience. The company offers a remote role with flexible schedules, unlimited vacation, and a commitment to diversity and inclusion.

Commodity Site Leader (m/f/d)

Company: GE Vernova

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

The job involves negotiating with suppliers to secure favorable contractual conditions, managing supplier panels, leading negotiations, and allocating needs to specific suppliers. It also includes managing claims, commercial sourcing management, data analysis, and negotiation support. The role requires working closely with engineering to establish a design for manufacturing process and taking full supply chain responsibility for Coatings. The position necessitates creating a Market Intelligence for own components/segments, acting as a resource for colleagues, and leading small projects. The job requires strong communication skills, problem-solving abilities, project management skills, and experience with Coatings. For U.S. based candidates, the base pay range is $94,500 to $157,500 with a 10% bonus opportunity. Benefits include healthcare, retirement plans, tuition assistance, and paid time-off.

Manager, CRM Systems & Salesforce Architect

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Salesforce Engineering Manager & Architect to lead a high-performing team and craft game-changing enterprise solutions. The role involves driving Salesforce integration, scaling teams and solutions, and mentoring team members. Responsibilities include business partnership, Salesforce architecture, user experience enhancement, technical guidance, system design, development practices, risk mitigation, strategic alignment, and mentorship. Requirements include a degree in Computer Science or related field, 5-7 years of Salesforce experience, and certifications like Salesforce Certified Technical Architect. The company offers a flexible, remote work environment, equity compensation, and a focus on diversity and inclusion.

IT Junior Security SOC Analyst

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 23, 2025

Kyndryl, a leading technology company, is seeking a Cybersecurity Defense professional. The role involves protecting organizations' infrastructure from cyber threats, utilizing skills in cybersecurity, incident response, security operations, vulnerability management, and threat hunting. The ideal candidate should have 1-2 years of security analyst experience, expertise in network, host, and cloud-based security, and a deep understanding of the current cyber threat landscape. Kyndryl offers opportunities for growth, skilling programs, and a diverse, inclusive work environment.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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