Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Customer Marketing Manager - Localization - (Houston, TX)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Customer Lifecycle Marketing Manager to internationalize their customer lifecycle program. The role involves designing and implementing region-specific campaigns, optimizing lifecycle journeys, and ensuring compliance with regional regulations. The ideal candidate should have 5+ years of experience in lifecycle marketing, strong project management skills, and a deep understanding of market segmentation and customer journey mapping. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

Lead Compensation Analyst - APAC

Company: GE Aerospace

Location: Bangalore, India / Remote

Posted Jan 23, 2025

The Lead Compensation Analyst - APAC role involves partnering with the APAC Compensation Leader to execute and communicate GE Aerospace compensation programs and policies in the Americas region. This position requires a Bachelor's degree, 5+ years of professional experience in HR or Finance, and strong analytical skills. The role involves designing and managing compensation initiatives, implementing benchmarking strategies, and ensuring adherence to legal requirements. Collaboration with cross-functional teams, vendors, and stakeholders is essential. The ideal candidate should possess excellent communication skills, be adaptable to new technology, and have a strategic, business-centric focus.

SaaS Sales Executive

Company: Storable

Location: Remote

Posted Jan 23, 2025

Storable, a remote-based company, is seeking Sales Executives with solution-based selling skills for its self-storage, marine, and RV/Campground industries. The role involves prospecting, booking meetings, presenting solutions, and closing deals. Candidates should have experience in new customer acquisition, relationship management, and tech-savviness. Storable offers a comprehensive benefits package including health coverage, 401k match, flexible vacation, and more. The company values individuals who are self-motivated, have excellent communication skills, and a proactive problem-solving attitude.

Senior Full Stack Software Development Engineer - Mexico

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Senior Director, Business Opertions

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 23, 2025

Senior Fullstack Engineer

Company: Lumos

Location: Remote

Posted Jan 23, 2025

Lumos, a fast-growing startup backed by renowned investors like Andreessen Horowitz, is revolutionizing app and access management for organizations. They offer a unified platform that simplifies app search, request, and access, significantly reducing waiting times for IT requests. Lumos has seen strong adoption and is hiring a Senior Fullstack Engineer to build and own core product features, scale the platform, and mentor engineers. The company values motivation, growth, and diversity, offering competitive benefits including remote work, comprehensive health coverage, company bonding trips, unlimited PTO, and a wellness stipend.

Senior People Technology Analyst - Workday

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Workday configuration expert to join their People Technology & Operations team. The role involves leading Core HCM and Advanced Compensation Workday configuration, building and enhancing business processes, and cross-functional collaboration with HR and business stakeholders. The ideal candidate should have 5+ years of experience in fast-growing, global companies, 4+ years in Workday configuration, and 2+ years in Advanced Compensation. They should be comfortable acting as an internal consultant, driving efficiency, and solving complex business challenges. Samsara offers a competitive total compensation package, flexible working model, and a commitment to diversity and inclusion.

Senior People Technology Analyst - Workday

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Workday configuration expert to join their People Technology & Operations team. The role involves leading Core HCM and Advanced Compensation Workday configuration, building and enhancing business processes, and cross-functional collaboration with HR and business stakeholders. The ideal candidate should have 5+ years of experience in fast-growing, global companies, 4+ years in Workday configuration, and 2+ years in Advanced Compensation. They should be comfortable acting as an internal consultant, driving efficiency, and solving complex business challenges. Samsara offers a competitive total compensation package, flexible working model, and a commitment to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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