Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Principal Program Manager, TA Enablement

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Atlassian offers flexible work options, including remote work, and is hiring an experienced TA Program Manager. The ideal candidate will drive top-of-funnel initiatives, enhance ATS and CRM usage, and manage vendor relationships. The role requires 7+ years in TA/HR/People Enablement, experience with TA tools, and a proven track record in leading operational projects. Atlassian values diversity and offers comprehensive perks and benefits.

Select Account Executive-West

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 23, 2025

Smartsheet, a tech company, is seeking an Account Executive for its Large Enterprise team. The role involves exceeding sales quotas, managing a large number of early-stage accounts, and developing new business opportunities. The ideal candidate should have enterprise sales success, experience selling enterprise software, and proven new business selling skills. Smartsheet offers competitive benefits including HSA, 401k match, flexible time away, and opportunities for professional growth.

Senior Software Engineer (PaaS Insights)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

DigitalOcean is seeking a Senior Engineer to join their Insights Team, responsible for building and operating a cloud-scale distributed time-series database for customer observability. The role involves contributing to the technical direction, collaborating with other engineers, and working with open-source software like Prometheus, Thanos, and Grafana. The ideal candidate should have experience in Go, configuration/infrastructure management, and SRE principles. DigitalOcean offers a competitive salary, benefits, and opportunities for career development and growth.

Compliance Technology KYC Data Analyst

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Coinbase is seeking a tech-savvy individual with strong data analytics and SQL skills for a role in their Compliance Technology Team. The ideal candidate should have experience in AML/KYC Customer Risk Scoring models, transaction monitoring, and KYC technologies. They will be responsible for building and enhancing risk scoring models, collaborating with product and engineering teams, and writing clear documentation. Coinbase offers a fast-paced, dynamic environment with opportunities for growth and innovation in the crypto space.

Mid-Market Sales Engineer, UKI

Company: Abnormal Security

Location: Remote

Posted Jan 23, 2025

Abnormal Security is hiring a Mid-Market Sales Engineer to serve as the technical sales lead throughout the pre-sales cycle. The role involves conducting product demos, co-leading customer relationships with Mid-Market Account Executives, and driving successful outcomes for Proof of Value programs. The ideal candidate should have 3+ years of sales engineering experience, strong technical presentation skills, and the ability to uncover customer pain points and architect solutions. A technical background in messaging and Internet security principles is preferred.

Money Laundering Reporting Officer

Company: Coinbase

Location: Rio de Janeiro, Brazil / Remote

Posted Jan 23, 2025

AVP Channel Sales

Company: Bishop Fox

Location: Remote

Posted Jan 23, 2025

Bishop Fox, a leading offensive security company, is expanding and seeking an AVP of Channel to lead indirect go-to-market strategy. The role involves designing sales programs, managing executive relationships with key partners, and collaborating across departments. The ideal candidate should have extensive channel sales experience, a strong cybersecurity background, and excellent communication skills. Bishop Fox offers comprehensive benefits, values diversity, and is an Equal Opportunity employer.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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