Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Staff Software Engineer (Online Infrastructure)

Company: Affirm

Location: Remote

Posted Jan 23, 2025

Affirm, a company reinventing credit, is seeking a seasoned software engineer with 10+ years of experience to lead technical decisions and projects within the Online Infrastructure team. The role involves shaping Affirm's strategy for managing and serving computing workloads, collaborating with cross-functional teams, and designing scalable systems. The ideal candidate should be proficient in Kubernetes, cloud-native technologies, and modern software delivery methods, with experience in Python, Go, C++, or JVM-based languages. Affirm offers competitive compensation, flexible benefits, and a remote-first culture.

Managed Services - Value Realization Office - Sr. Associate

Company: PwC

Location: Remote

Posted Jan 23, 2025

PwC is seeking an experienced Senior Associate for its Value Realization Office (VRO) team. The role involves driving adoption of best-in-class practices, collaborating with sales leadership, analyzing processes, defining customer strategies, and scaling VRO practices. The ideal candidate should possess competencies in value selling, strategy consulting, and digital transformation. They will work closely with global businesses, influencing decision-makers, and crafting presentations to drive results with digital capabilities. The job requires a Bachelor's degree and at least 5 years of experience. PwC offers a competitive salary range of $58,000 - $161,000, plus potential annual discretionary bonuses, along with a comprehensive benefits package.

Engineer III - Sensor, Windows Vulnerability Research & Detection (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity, seeks a Software Engineer III for its Content Research & Exploit Detection team. The role involves developing detection strategies for attack techniques across Windows OS versions, collaborating with various teams, and contributing to team initiatives. The ideal candidate should have post-secondary education in computer science, engineering, or information security, low-level OS knowledge, proficiency in C, C++, Python, and familiarity with multiple processor architectures. Bonus points for relevant certifications, prior experience in vulnerability analysis, software instrumentation, and cyber security practices.

Oracle HCM Cloud - Manager

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 23, 2025

PwC is offering a Manager position in their Oracle Human Capital team, providing opportunities to help organizations use enterprise technology to achieve digital goals. The role involves implementing and modernizing HR processes, driving innovation, and leading teams. Key responsibilities include developing new skills, resolving issues, coaching team members, analyzing complex ideas, and upholding the firm's code of ethics. Preferred qualifications include extensive knowledge in Oracle applications, functional configuration, and technical development. The salary range is $100,000 - $232,000.

Mainframe Application Modernization SME

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Financial Analyst IV - Senior Treasury Liquidity Manager

Company: TD Bank

Location: Remote

Posted Jan 23, 2025

TD Bank is offering a finance position in Cherry Hill, New Jersey, with a salary range of $86,840 - $139,360 USD. The Intraday Liquidity and Collateral Monitoring Team role involves managing and monitoring U.S. intraday liquidity and collateral across combined U.S. operations. The role requires 7+ years of related experience, accounting knowledge, and strong analytical skills. TD Bank emphasizes growth opportunities, skill development, and fair compensation. The position involves complex analysis, project support, and mentoring less experienced staff. Preferred qualifications include an MBA, experience in intraday liquidity management, and knowledge of key liquidity regulations.

Software Engineer (Remote Eligible in UK)

Company: Smartsheet

Location: Remote

Posted Jan 23, 2025

Smartsheet, a global leader in Collaborative Work Management with a market cap of $10bn, is expanding its EMEA region and seeks Software Engineers with diverse specialisms. The role involves contributing to the entire development life cycle, participating in system architecture discussions, and maintaining/developing APIs. The company offers a range of benefits including employer-paid medical and dental, pension contributions, flexible time off, and opportunities for professional growth. Smartsheet values inclusivity and diversity, encouraging applicants from all backgrounds.

Customer Success Engineer, WordPress VIP

Company: Automattic

Location: Remote

Posted Jan 23, 2025

WordPress VIP, the enterprise division of Automattic, is seeking a Customer Success Engineer. The role involves providing technical support, architectural consulting, and promoting platform knowledge to customers like Meta, CNN, and Salesforce. The ideal candidate is an engineer with a background in full-stack or enterprise/media, proficient in modern PHP and JavaScript. They should have excellent communication skills, a willingness to learn new technologies, and a passion for problem-solving. The role requires 24/7 support and is based remotely. Automattic, the company behind WordPress.com and WooCommerce, values diversity, equity, and inclusion, and offers a competitive salary range of $70,000-$170,000 USD.

Solution Engineer

Company: Arcadia

Location: Remote

Posted Jan 23, 2025

Arcadia is a healthcare data and analytics platform that aims to transform diverse data into a unified fabric for health. The Solution Engineer role is crucial in bridging the gap between client needs and Arcadia's innovative solutions, showcasing the platform's impact, and driving strategic growth. The role involves client engagement, sales support, demonstration and presentation development, collaboration and process optimization, marketing and networking, and market awareness and strategic consultation. The ideal candidate should have a minimum of 5 years of experience in a client-facing role within the healthcare sector, strong understanding of healthcare dynamics, excellent presentation skills, and creative problem-solving abilities.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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