Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Mid-Market Account Executive - PubSec

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves end-to-end customer engagement, strategic outbound prospecting, and embedding Samsara's cultural principles. Ideal candidates have 2+ years of closing sales experience, a proven track record in quota achievement, and experience in new school, government, and/or public sector accounts. The position is remote and open to US residents. Samsara offers competitive compensation, benefits, and a flexible working model.

Senior Software Development Engineer

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Senior Software Development Engineer to build and maintain a distributed compute system. The ideal candidate should have 4+ years of hands-on software development experience, preferably in Go, Java, Python, or .NET. They should be comfortable with public cloud infrastructure components and have experience implementing unit and integration tests. The role involves writing testable, readable, and maintainable code, performing code reviews, and engaging in technical discussions. The candidate will also proactively automate processes, improve code quality, and participate in on-call rotations to support production systems. Autodesk values a culture of belonging and offers competitive compensation packages.

Territory Account Manager

Company:

Location: St. Louis, MO / Remote

Posted Jan 23, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Sales Account Manager in St. Louis, Missouri. The role involves building and maintaining strong customer relationships, managing and growing existing accounts, and bringing in new business. Uline offers comprehensive training, mentorship, and a range of benefits including complete insurance coverage, 401(k) with employer match, paid holidays, and generous paid time off. The company culture emphasizes incredible service, quality products, and same-day shipping. As a Sales Account Manager, one can expect to design their day, manage accounts across various industries, and have opportunities for travel and career growth.

Power Electronics Field Sales Representative

Company: Arrow Electronics

Location: Remote

Posted Jan 23, 2025

Richardson RFPD, an Arrow Company, is seeking an experienced Field Sales Representative for a Power Electronics role in the Central or Eastern U.S. The ideal candidate will have at least 5 years of related sales experience, a 4-year degree, and a strong understanding of high power components. Key responsibilities include demand creation, relationship management, and driving new opportunities within accounts. The role involves working closely with suppliers and customers, understanding their needs, and translating them into Richardson RFPD's requirements. The company offers competitive compensation, benefits, and growth opportunities.

Sales Commissions Manager, Strategic Finance

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a vast online community with millions of daily active users, is hiring a Sales Commissions Manager. The role involves managing, analyzing, and optimizing sales commission processes, ensuring accurate and timely payouts, and collaborating with various teams. The ideal candidate should have 5+ years of experience in sales commission processing, strong analytical skills, and proficiency in Salesforce and G Suite. Reddit offers comprehensive benefits including healthcare, 401k matching, flexible vacation, and parental leave. The base pay range for this position is $140,800—$197,100 USD.

Senior Software Engineer I, Frontend Design System

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot is seeking a Senior Software Engineer, Frontend to join their Design System team. The role involves developing and maintaining a design system using React/TypeScript, collaborating with UX designers, and working closely with other frontend developers. The ideal candidate should have experience building a design system for an organization, particularly at scale, and prefer to solve problems with technology rather than process. HubSpot values flexibility and connection, and offers a culture that empowers employees to do their best work.

Software Engineer II

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 23, 2025

Smartsheet, a tech company, is seeking passionate software engineers to join their team. They aim to empower teams with no-code tools for project management and workflow automation. The company values product-oriented engineers who can own, architect, and implement features. The Sheet links and formulas team is currently scaling backend services to handle significant growth. The role involves delighting customers with feature implementations, extending RESTful API, developing server-side Java code, and participating in quality assurance. Required qualifications include 2+ years of software development and Java experience, and legal eligibility to work in the US. Benefits include competitive salary, 401k match, flexible time off, and professional growth opportunities.

Senior Manager, Web Marketing

Company: Storyblocks

Location: Remote

Posted Jan 23, 2025

Storyblocks is seeking a Senior Manager, Web Marketing to manage day-to-day web marketing for both e-commerce and B2B funnels. The role involves defining, executing, and owning marketing website strategy, working closely with SEO, Demand Gen, Content Marketing, Design, Product, and Engineering teams. Success is measured by e-commerce bookings and B2B pipeline, aligned with SEO, CRO, and UX KPIs. The ideal candidate should have 7-10 years of web marketing experience, proficiency in WordPress, and strong analytical skills. They should be a collaborator, critical thinker, and problem solver, capable of leading cross-functional teams. The role offers competitive compensation, benefits including 401(k), medical, parental leave, unlimited vacation, and a casual work environment. Storyblocks is committed to empowering storytellers by removing creative barriers and democratizing video creation.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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