Customer Experience Jobs in Remote

472,230 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Analytics Engineer

Company: Consensys

Location: Remote

Posted Nov 25, 2025

Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. They offer opportunities to work on cutting-edge tools and collaborate with builders worldwide. The Data Team focuses on transforming data into business metrics, with roles requiring expertise in analytics, SQL, and data governance.

Senior Customer Success Manager

Company: Tines

Location: Remote

Posted Nov 25, 2025

This job description outlines a Senior Customer Success Manager role focused on driving strategic growth for an automation platform. The position requires experience in technical account management and collaboration with internal teams to enhance customer outcomes. It emphasizes automation, stakeholder alignment, and product feedback while offering competitive compensation.

Senior Data Engineer

Company: Consensys

Location: Remote

Posted Nov 25, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. The company has been at the forefront of innovation since 2014, pioneering technological developments within the web3 ecosystem. Consensys offers a suite of products including MetaMask, Infura, Linea, Diligence, and Phosphor, which have become trusted collaborators for users, creators, and developers. The company's mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Backend Engineer - Core Technology

Company: Stripe

Location: Remote

Posted Nov 25, 2025

Stripe seeks a software engineer to contribute to critical infrastructure systems, focusing on reliability, scalability, and productivity. The role involves working on distributed systems, developer tools, data platforms, and financial systems while aligning with Stripe's mission to grow the internet's GDP. The position offers autonomy, collaboration, and impact across multiple high-scale teams.

Senior Infrastructure Software Engineer

Company: Dropbox

Location: Remote

Posted Nov 25, 2025

The role of an Infrastructure Engineer at Dropbox involves shaping and constructing robust systems to support current products and future innovations. Responsibilities include building infrastructure for metadata management, expanding Dropbox's data fabric, optimizing analytics platforms, collaborating with cross-functional teams, and proactively identifying opportunities for improvement. The position requires a strong technical background, experience in managing large-scale systems, and the ability to navigate ambiguous situations.

Online Task Contributor - English (US)

Company: TELUS Digital

Location: Remote

Posted Nov 25, 2025

This is a part-time remote position evaluating and providing feedback on content to improve AI technologies. The role offers flexible hours, the ability to work from home, and the chance to contribute to the development of AI models used by major brands. Hourly earnings are estimated at $11.50 USD, with potential for higher pay based on productivity.

VP - Product Management (Platform & Signature Experience)

Company: EDB

Location: Remote

Posted Nov 25, 2025

The candidate is seeking a VP of Product Management role overseeing the end-to-end user journey and execution layer of the EDB Postgres AI platform. The role involves leading teams responsible for platform services, hybrid management, telemetry, migrations, and partner marketplace integration. The ideal candidate should have 10+ years of product leadership experience, deep technical fluency in modern database technology and cloud-native architecture, and proven ability to define a world-class user experience for enterprise-grade software.

AI Content Designer

Company: R/GA Careers Page

Location: Remote

Posted Nov 25, 2025

The job description outlines the role of an AI Content Designer at Addition, focusing on creating next-generation content experiences using generative AI. The role involves crafting brand-right content across various surfaces, writing and refining prompts for LLMs, collaborating with multidisciplinary teams, and optimizing AI-generated content. The ideal candidate should have experience in content design, UX writing, or content strategy, along with AI fluency and strong editorial skills.

Senior Product Designer - Live

Company: Netflix

Location: Remote

Posted Nov 25, 2025

Netflix is expanding its global entertainment offerings with opportunities to innovate in broadcast television and streaming experiences. The role emphasizes collaboration, user-centric design, and strategic growth while providing competitive compensation and comprehensive benefits. The company highlights its inclusive culture and commitment to diversity.

Enterprise Account Executive

Company: Elicit

Location: Remote

Posted Nov 25, 2025

Elicit is an AI research assistant that helps researchers make better decisions. The company is hiring an Enterprise Account Executive to expand into complex enterprise environments like life sciences, biotech, and pharma. The role involves owning enterprise deals, managing the sales cycle, tailoring technical value, expanding accounts, shaping the sales motion, contributing to team growth, and being the voice of the customer.

Content Reviewer US

Company: TELUS Digital

Location: Remote

Posted Nov 25, 2025

This text is advertising a freelance opportunity to work as a Personalized Internet Assessor for TELUS Digital AI Community. The role involves analyzing and providing feedback on online content to improve search engine results. It is a part-time, long-term project with an estimated hourly rate of $14 USD. The text also mentions a global AI Community of 1 million+ contributors and provides details on the basic requirements, assessment process, and equal opportunity policy.

IAM Engineer - SailPoint ISC

Company: GuidePoint Security

Location: Remote

Posted Nov 25, 2025

GuidePoint is expanding its Identity and Access Management service offerings and is hiring an Identity Governance and Administration Engineer with SailPoint ISCIDN Implementation experience. The role involves implementing and enhancing SailPoint ISCIDN Identity Governance and Administration solutions, gathering and documenting technical requirements, and acting as a subject matter expert for client discussions. The ideal candidate should have hands-on experience with SailPoint ISCIDN technologies, common connectors, XML, JSON, web services, configuring workflows, user access certification campaigns, segregation of duties policies, and the software development lifecycle. Strong verbal and written skills are required to develop technical documentation and presentations, and experience in leading technical discussions with technical and non-technical stakeholders is preferred. SailPoint IDNISC Engineer certification is highly preferred. The company offers access to vendor-supplied training, paid vendor certifications, the opportunity to learn additional IAM security tools, and 100% remote work.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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