Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Sr. Security Researcher - Cloud Security (Remote, CAN)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a senior researcher for its Cloud Content team. The role involves conducting security research, translating findings into direct security value, and staying ahead of emerging threats in cloud and Linux environments. The ideal candidate will have proven expertise in security research, particularly in cloud infrastructure and Linux, and experience with cloud-native services, threat research, and containerization technologies. They will collaborate with cross-functional teams, provide cloud security thought leadership, and contribute to the development of advanced cloud security models.

Enterprise Account Executive

Company: SmartRecruiters

Location: Remote

Posted Jan 23, 2025

SmartRecruiters is a globally focused tech employer, recognized as a strategic leader in recruitment technology. They offer a cloud-based hiring platform, trusted by 4000+ companies worldwide. The company fosters a collaborative, diverse, and remote-friendly work environment, offering competitive salaries and generous equity. They are seeking an Enterprise Account Executive with 5+ years of enterprise cloud software sales experience to acquire new logos by taking a solutions approach to enterprise deals across multiple verticals.

Enterprise Account Executive - PNW/MW

Company: Doxel

Location: Remote

Posted Jan 23, 2025

Doxel AI, a company specializing in computer vision for construction, is revolutionizing the industry by providing observability platforms to construction teams. This helps them stay on schedule and on budget, reducing waste. Doxel has contributed to the construction of facilities used by many daily products and services. The company is currently scaling and has secured partnerships with major companies like Shell Oil, Genentech, and HCA Healthcare. Doxel is seeking an experienced Account Executive to focus on closing large enterprise deals in the PNW, Rockies, and midwest regions. The role involves pipeline generation, discovery, writing business cases, and influencing budget allocation.

Software Engineer - Core Observability

Company: Datadog

Location: Paris, France / Remote

Posted Jan 23, 2025

The Core Observability team at Datadog is instrumental in shaping reliability engineering practices through efficient use of observability. They are part of the Observability SRE organization, focusing on managing Datadog's internal observability tooling and practices. Their mission is to establish golden paths and observability best practices, promoting adoption and efficiency across the organization. They partner with product and infrastructure teams to define, implement, and influence solutions for observability needs. The team uses tools like Datadog, Bazel, Temporal, Terraform, Kubernetes, and data storages. They value a hybrid workplace culture that fosters collaboration and creativity. The role involves establishing new golden paths for observability, designing internal tooling, and working with product teams to influence solutions. Candidates should have 5+ years of software engineering experience, strong problem-solving skills, hands-on experience with structured programming languages, and experience leading cross-team projects.

Territory Account Executive

Company: Cloudflare

Location: Remote

Posted Jan 23, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a sales professional with a strong technical background. The role involves acquiring new commercial accounts, expanding existing customer accounts, and driving customer engagement across various technical teams. Key responsibilities include developing and executing sales plans, building robust sales pipelines, understanding customer use-cases, and crafting compelling value propositions. The ideal candidate should have 5+ years of B2B selling experience, strong communication skills, and familiarity with software and system skills. Cloudflare offers competitive compensation, benefits, and a mission-driven work environment.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves building Samsara's business, managing trials, and selling to executives and CXOs. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of consistent quota achievement, and a growth mindset. The position is remote, open to US candidates except those in the NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Site Reliability Engineer

Company: WEX

Location: Remote

Posted Jan 23, 2025

Payzer, a WEX Company, is seeking a Site Reliability Engineer to maintain and optimize their cloud-based systems and applications. The role involves managing AWS infrastructure, updating deployment pipelines, monitoring system performance, collaborating with development teams, implementing security best practices, participating in on-call rotations, and continuously adopting new technologies. The ideal candidate will have a Bachelor's degree in Computer Science or related field, hands-on experience with Linux, AWS, Docker, Terraform, Gitlab, RDS, MySQL, and Datadog. AWS certification is preferred.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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