Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Principal Software Engineer

Company: Procore Technologies

Location: Austin, TX / Remote

Posted Jan 23, 2025

User Acquisition Manager

Company: Hatch

Location: Remote

Posted Jan 23, 2025

Client Solutions Specialist (SDR/BDR)

Company: Pilotly

Location: New York, NY / Remote

Posted Jan 23, 2025

Security Solutions Executive

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW is offering a Security Solutions Executive position with a competitive salary range of $115,200 to $160,000. The role involves selling security services and products, expanding CDW Security's customer base, and achieving revenue targets. The ideal candidate should have a Bachelor's degree, 10+ years of experience in security services, and mastery of at least seven security focus areas. Key responsibilities include developing strategies, cultivating relationships, and providing accurate sales pipeline updates. CDW is a leading technology solutions provider with a culture that values expertise, empowering leadership, and diverse perspectives.

Insurance Call Center Agent (Remote) $3,000 New Agent Bonus

Company: AAA Club Alliance

Location: Remote

Posted Jan 23, 2025

AAA Club Alliance is recruiting Insurance Sales Agents for their dynamic call center team. The role involves selling new insurance and membership products to clients, with a focus on placing new business insurance policies to support agency objectives. The company offers a comprehensive training program, excellent coaching, and a culture of success. They are currently providing a $3,000.00 New Agent Bonus. The work schedule is from 9:30 a.m. to 5:45 p.m. (Monday - Friday), with one late night per week and potential weekend work. The total rewards package includes a competitive base hourly rate, commissions, paid time off, 401(k) plan, medical benefits, free AAA membership, and more. The ideal candidate should have a current P&C license, two years of professional sales experience in an insurance environment, and strong interpersonal and communication skills.

Funding Specialist

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Cloud Engineer (5621)

Company: MetroStar

Location: Remote

Posted Jan 23, 2025

MetroStar Systems is seeking a Cloud Engineer with experience in Microsoft Azure to design, implement, and maintain secure cloud infrastructure solutions. The role involves collaborating with development teams, managing CICD pipelines, ensuring security best practices, and supporting cloud migration projects. The ideal candidate will have active Secret security clearance, 3+ years of Azure cloud infrastructure management experience, and proficiency in automation tools like Terraform, ARM templates, and PowerShell scripting. Familiarity with Azure security tools, CICD processes, and DevOps tools is required. MetroStar Systems is committed to building a diverse and inclusive culture, encouraging applicants who may not meet every qualification to apply.

Senior Software Engineer (Backend)

Company: Players' Lounge

Location: New York, NY / Remote

Posted Jan 23, 2025

Players' Lounge is seeking a Senior Software Engineer to design and build performant and reliable APIs for their web and mobile applications. The role involves collaborating with various teams, mentoring junior developers, and ensuring high-quality, maintainable code. The ideal candidate should have experience with Node.js, AWS, and GraphQL, and be comfortable with Agile environments and Test Driven Development.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

Related Pages