Customer Experience Jobs in Remote

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Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

PM Development Special Projects Lead (Remote)

Company: RTX

Location: Remote

Posted Jan 23, 2025

Raytheon is seeking a Special Projects Lead for the Performance Excellence team to manage projects related to Program Manager Development (PMD) programs and RTX Lifecycle Program Management (RLPM) initiatives. The ideal candidate should be a self-starter with strong project management skills, a collaborative nature, and a passion for developing program manager talent. The role involves managing projects with limited oversight, interfacing with business leaders, and implementing continuous improvement processes. The position is remote with up to 20% domestic travel. The candidate will have the opportunity to learn, grow, and contribute to making the world a safer place.

Lifecycle Marketing Manager (Contractor)

Company: Owlet Baby Care

Location: Remote

Posted Jan 23, 2025

Owlet Baby Care Inc. is seeking a Lifecycle Marketing Manager Contractor to grow and optimize lifecycle strategies across international channels. The role involves campaign calendar management, project coordination, email campaign management, marketing automation, collaborating on messaging, optimization through testing, performance analysis, and industry research. The ideal candidate should have an analytical mindset, attention to detail, and 3+ years of experience in executing cross-channel lifecycle marketing campaigns. Familiarity with ESPs like Klaviyo or Braze is a plus. The role offers a fully remote opportunity, flexible scheduling, and competitive compensation.

Sr. Payroll Lead

Company: hims & hers

Location: Remote

Posted Jan 23, 2025

Hims & Hers Health Inc, a leading health and wellness platform, is seeking a Senior Payroll Lead. The role involves full-cycle processing of semimonthly US payroll across multiple subsidiaries, ensuring compliance with company policy and federal, state, and local payroll tax regulations. The ideal candidate should have a BSBA degree, preferably in Accounting or Finance, and 5+ years of experience in a payroll function, preferably in a fast-paced public company environment. The role requires managing multiple tasks, maintaining good recordkeeping practices, and providing standard and ad-hoc payroll reports. Hims & Hers offers competitive salary, unlimited PTO, comprehensive health benefits, and a comprehensive Total Rewards package.

Software Developer

Company: Stride Consulting

Location: Remote

Posted Jan 23, 2025

Stride, a female-founded organization established in 2014 by Debbie Madden, is a values-driven software development company. They have worked with notable clients like Stash, CodeAcademy, and Plated. Stride offers opportunities for growth, learning, and collaboration with cross-functional teams. They emphasize agile practices, extreme programming, and continuous improvement. The role requires 3+ years of experience in technologies like Ruby, JavaScript, Python, or Java, and familiarity with agile practices. The wage range is $120,000 - $130,000, and Stride is committed to equal opportunity and diversity.

Quality & QMS System Specialist I / II

Company: Owlet Baby Care

Location: Remote

Posted Jan 23, 2025

Owlet Baby Care Inc is seeking a Quality and QMS System Specialist I or II to join their Quality and Regulatory team. The role involves document and change control, complaint handling, internal audits, and training compliance. The ideal candidate should have at least 2 years of relevant QMS experience, a Bachelor's degree in a scientific discipline, and experience with ISO13485, GMPs, or other medical product standards. eQMS software experience, strong communication skills, and a problem-solving mindset are also required. The company is an equal opportunity employer and is authorized to work with US-based employees only.

Enterprise Account Executive - Mountain

Company: Tonkean

Location: Remote

Posted Jan 23, 2025

Tonkean is a customizable process experience platform that enables intelligent, personalized automations across various organizational systems. It aims to improve employee experience by democratizing access to advanced technologies, automating low-value tasks, and facilitating cross-team collaboration. The company seeks an Enterprise Account Executive with a strong network in procurement and legal operations to identify and close strategic enterprise customers, exceed revenue targets, and serve as a trusted advisor. Tonkean values innovation, prioritizes people, and fosters a culture of collaboration and diversity.

Sales Development Representative

Company: Sunrun

Location: Remote

Posted Jan 23, 2025

Sunrun is a company dedicated to transforming the way we power our lives through sustainable energy solutions. They emphasize diversity, inclusion, and belonging, fostering an environment where employees can thrive. The Inside Sales Advisor role involves educating the public about solar energy benefits, handling objections, and managing customer inquiries. Sunrun offers a comprehensive benefits package, competitive compensation, and opportunities for career growth. The company is committed to equal employment opportunities and fostering a diverse workforce.

Product Marketing Manager - Ad Tech / Media

Company: HUMAN

Location: Remote

Posted Jan 23, 2025

HUMAN, a cybersecurity company founded in 2012, is seeking a Product Marketing Manager for its Malvertising and Ad Quality solutions. The ideal candidate will have 23 years of product marketing experience, preferably in media-advertising technology, and a proven track record in product launches and go-to-market strategies. The role involves developing and executing comprehensive marketing strategies, driving product positioning, and leading market research. The company offers a competitive compensation package, including a base pay range of $90,000 - $140,000, and a total rewards package that reflects its commitment to employee personal career development.

VP, Quality Systems

Company: hims & hers

Location: Remote

Posted Jan 23, 2025

Hims & Hers Health Inc, a leading health and wellness platform, is seeking a VP of Quality Systems. The role involves managing quality system activities across all business units, ensuring regulatory compliance, and driving consistency of quality systems. The ideal candidate should have a BS degree in the sciences, 15+ years of QA experience in the pharmaceutical industry, and strong regulatory compliance knowledge. The company offers competitive benefits, including unlimited PTO, comprehensive health benefits, and equity compensation.

Solutions Engineer

Company: Prefect

Location: Remote

Posted Jan 23, 2025

Prefect is a remote-first company offering an open-source data workflow automation platform. They are seeking a Solutions Engineer with 2+ years of experience in a customer-facing role, Python, and a major cloud platform. The role involves engaging with customers, developing technical solutions, and driving product and culture forward. Prefect provides top-notch benefits including remote work, equity, 401k, unlimited PTO, and more. They are committed to belongingness and equal opportunity.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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