Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

ASEAN Analyst Contractor, Frontierview

Company: FiscalNote

Location: Remote

Posted Jan 23, 2025

The job posting is for a remote research contractor role in the APAC region, focusing on monitoring economic, political, and regulatory developments. The successful candidate will report to a senior researcher and be part of FrontierView's global research team. The role involves conducting primary and secondary research, creating analysis and presentations, and presenting to senior executives. The ideal candidate should have a strong economics background, excellent communication skills, and knowledge of ASEAN markets. The contract duration is 6-12 months.

Research Associate I - Patient Preference

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Research Associate I position involves supporting patient preference research projects, conducting background and literature reviews, assisting in developing preference elicitation instruments, interviewing patients and physicians, analyzing qualitative data, and creating client deliverables. The role requires a Master's or Bachelor's degree in a quantitative discipline, relevant job experience, and proficiency in MS Office software. Experience with statistical programming languages and ATLAS.ti is preferred. The position offers a competitive salary range of $70,000.00-$95,000.00 in Maryland, along with a comprehensive Total Rewards package including health benefits, paid time off, retirement programs, and more.

Staff Software Engineer, Business Experience

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a vast online community with 97M daily active users, is seeking a Staff Engineer for a remote role. The ideal candidate will have 8+ years of software development experience, proficiency in front-end languages like JavaScript, TypeScript, and frameworks such as React or Vue. They will work cross-functionally, contributing to the full development cycle, and help mentor junior engineers. The role offers comprehensive benefits including healthcare, 401k match, and flexible vacation. Reddit is committed to diversity and equal opportunity.

Sr. Manager, Marketing Operations

Company: Pluralsight

Location: Remote

Posted Jan 23, 2025

Pluralsight is seeking a Senior Manager, Marketing Operations to lead a team of automation and technology specialists. The role involves serving as a subject matter expert for Marketo and connected platforms, optimizing data and integrations, and driving data quality initiatives. The ideal candidate will have 5-7 years of marketing operations experience, proficiency in multiple platforms, and a track record of managing and inspiring high-performing teams. They should also have experience in lead management, data enrichment, and knowledge documentation. Pluralsight offers a competitive compensation package, benefits, and a culture that values diversity, trust, and collaboration.

Senior Developer, Back End(Ruby), Core Payments

Company: Fullscript

Location: Remote

Posted Jan 23, 2025

Fullscript, a leading provider of wholeperson care, is seeking an experienced Senior Ruby Engineer to build a platform for rich, stable, and compelling user experiences. The role involves planning solution designs, implementing core business logic, building and maintaining integrations, and contributing to technical improvements. Fullscript offers competitive pay, generous PTO, an RRSP match program, flexible benefits, a training budget, and a discount on their product catalog. They are committed to diversity and equal opportunity employment, with a remote work policy and a focus on sensitive information security.

Sr Account Director, Business Development - AES

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Senior Account Director for its Business Development team, specifically for the Accelerated Enrollment Solutions (AES) business. The role involves securing and retaining business through professional sales activities, positioning PPD as a primary provider for clinical development work, and ensuring client satisfaction. The ideal candidate will have a Bachelor's degree, relevant experience (equivalent to 5+ years), and a proven track record in hunting and securing new business opportunities. The company's mission is to enable customers to make the world healthier, cleaner, and safer.

Bid Manager

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is seeking a Bid Manager to join their innovative team. The role involves creating bids/estimations/quotations based on customer specifications, developing speciation/design solutions with clients, and managing all technical, financial, and operational aspects of bids. The successful candidate will work across various business streams, cultures, and countries, building relationships within the organization. They will also assist in implementing and promoting Hitachi's sales and tendering policies and procedures. Essential requirements include 5-10 years of Bid/Tendering Management experience, recognized engineering qualification, and knowledge in HV and MV sectors. The company offers an inclusive work environment, career growth opportunities, supportive team, work-life balance, and competitive benefits.

Principal Success Architect

Company: ServiceNow

Location: Mumbai, India / Remote

Posted Jan 23, 2025

Engineering Manager (Provider CX & Group Practice Tooling)

Company: Headway

Location: Remote

Posted Jan 23, 2025

Headway, a mental health tech company founded in 2019, aims to revolutionize mental healthcare by making it accessible to all. With over 45,000 providers and 1 million patients served, Headway is expanding its engineering team. They're seeking experienced engineering leaders to join newly formed teams focused on tooling for Group Practices and delivering best-in-class support experiences. The ideal candidate will have 3-5+ years of software engineering and management experience, a strong technical foundation, and a product mindset. Headway offers competitive compensation, comprehensive benefits, and a commitment to diversity and inclusion.

Account Director, Customer Growth - Central

Company: Coupa

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Coupa, a leading total spend management platform, offers a community-generated AI system informed by trillions of dollars of spend data. The company values innovation, collaboration, and global impact. As a Customer Growth Account Director, one directly influences organizational growth by driving account expansion, identifying cross-sell opportunities, and fostering strong relationships with customers. The role requires a strong SaaS sales background, domain knowledge in Spend Management, and the ability to develop unique value propositions.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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