Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

HRBP Manager

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Portfolio Lifecycle Manager Autoimmunity, Europe (m/f/d)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific, a global leader in serving science with annual revenue of approximately $40 billion, is seeking a strategic marketer with medical science and business skills to join their marketing team in Europe. The role involves developing regional strategies, applying market research, and creating engaging digital content for laboratory customers, healthcare providers, clinical network policymakers, and patients. The ideal candidate should have a higher degree in a life science subject with specialization in immunology, extensive knowledge in autoimmunity diagnostics, healthcare, and IVD, and familiarity with healthcare regulations across Europe. The company offers employment with an innovative, future-oriented organization, outstanding career and development prospects, and a company pension scheme.

Paralegal, Legal & Compliance II

Company: TrueML

Location: Remote

Posted Jan 23, 2025

TrueAccord, a subsidiary of TrueML, is a company that combines machine learning with a human-based approach to transform debt resolution. They aim to help millions of consumers regain and maintain their financial health. The company is seeking a Paralegal in their Legal & Compliance department to support their growth trajectory. The role involves proactively monitoring and optimizing processes to align with evolving regulations, managing litigation, and ensuring companywide compliance with licensing and bonding requirements across all 50 states.

Infrastructure Security Engineer

Company: AppFolio

Location: Remote

Posted Jan 23, 2025

AppFolio, a pioneering cloud and AI company, is seeking an Infrastructure Security Engineer. The role involves designing, building, and maintaining security infrastructure, and promoting a 'secure by default' culture. The ideal candidate should have 2-5 years of experience with AWS, Terraform, Linux Enterprise systems, CI/CD pipelines, and automation scripting. Proficiency in Ruby is required, with an eagerness to learn new languages. The position offers a base salary of $104,000-$130,000, with additional benefits and bonuses.

Investing Analyst

Company: Ensono

Location: Remote

Posted Jan 23, 2025

Intern, Business Planning

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking an MBA Intern for a 12-week GTM Finance role. The intern will lead special projects, optimize the GTM model, and design business cases for strategic projects. They'll work with cross-functional teams, drive transformation through data-driven stories, and manage multiple projects. Minimum qualifications include being enrolled in a full-time MBA or related field, with a graduation date in December 2025 or later. The internship offers a paid, flexible workplace approach and opportunities for professional development.

Enterprise Deal Operations Manager, Post Sales

Company: Atlassian

Location: Remote

Posted Jan 23, 2025

Atlassian is offering a remote position for an Enterprise Deal Operations Manager in the UK or Poland. The role involves managing a team of Enterprise Operation Support Specialists, ensuring compliance with internal policies and external regulations, and collaborating with various teams to support post-sales processes for Atlassian products. The ideal candidate should have a minimum of 3+ years of experience in relevant fields, strong Excel skills, and a customer service background. The role requires daily video chats to support stakeholders, peers, management, customers, and partners.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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