Customer Experience Jobs in Remote
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Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.
Senior Campaign Manager, Paid Social
Company: GR0
Location: Remote
Posted Jan 23, 2025
The job posting is for a Paid Social Manager role at GR0, an award-winning digital marketing agency. The role involves managing social media campaigns across platforms like Meta, TikTok, and LinkedIn, optimizing ad placements, targeting, and creative strategies. The candidate will serve as the primary point of contact for midtier client accounts, provide strategic insights, and resolve client escalations. Key performance indicators include maintaining a 5% churn rate, increasing managed ad spend by 10% monthly, and maintaining an average client relationship of 1 year. Required skills include 3-5 years of agency and e-commerce experience, proficiency in Excel, Google Analytics, TripleWhale, and Shopify backend, and strong knowledge of paid social platforms. The hiring process includes a recruiter screen, hiring manager interview, co-founders connect, and offer stage. Benefits include shared financial success, health and family benefits, flexible PTO, and community impact. GR0 is committed to diversity and equal opportunity employment.
Customer Marketing Manager
Company: Fusion Risk Management
Location: Remote
Posted Jan 23, 2025
The Customer Marketing Manager role at Fusion involves crafting and executing strategies to enhance customer adoption, retention, and advocacy. Key responsibilities include building customer engagement and retention programs, developing marketing programs for account growth, and collaborating with various teams to support upsell and crosssell initiatives. The ideal candidate should have a BA in marketing communications or a related field, previous experience in marketing management or customer success, and proficiency in digital marketing tools. They should also possess strong analytical and project management skills, and have 5-7 years of relevant customer lifecycle customer marketing experience in B2B SaaS. The role involves creating and deploying campaigns, measuring their success, and supporting customer success and account management teams. The candidate will also be expected to improve the overall customer experience, develop lifecycle engagement programs, and partner with cross-functional teams to build a customer story library. In the first six months, the candidate will familiarize themselves with Fusion's operations, review existing customer communications, and actively engage in building and delivering customer marketing programs.
Engineering Manager - ESC
Company: Pulumi
Location: Remote
Posted Jan 23, 2025
Pulumi is seeking an Engineering Manager to lead the ESC Environments Secrets and Configuration team. This role involves technical leadership, customer empathy, and team development. The team focuses on delivering secure and scalable solutions for secrets management, configuration, and security within Pulumi's Cloud platform. The role is hands-on, collaborating across engineering, product, and security teams to build cutting-edge solutions in cloud-native environments. Key responsibilities include team leadership and development, product and technical strategy, and operational excellence. Qualifications include 3+ years of engineering leadership experience, a strong technical background in security, and exceptional communication skills. The compensation includes a base salary of $180,500 - $227,850, along with benefits such as unlimited PTO, 401K, parental leave, and a remote-first work environment.
Sr. Account Manager - Local Government (Northwest)
Company: Esri
Location: Remote
Posted Jan 23, 2025
Senior Director, Counsel, Labor & Employment
Company: Henry Schein
Location: Remote
Posted Jan 23, 2025
The job overview involves representing HSI and its subsidiaries in various labor and employment legal matters, providing high-quality legal advice and counsel. Key responsibilities include advising on diverse topics like employee terminations, performance management, investigations, leaves of absence, and more. The role requires supervising junior counsel, managing legal risks, drafting employment-related documents, and developing training programs. The ideal candidate should have expert knowledge of labor and employment law, strong leadership skills, and the ability to work independently. The position requires a minimum of 7+ years of post-bar experience and a Juris Doctor degree.
AppOps Engineer II
Company: Imprivata
Location: Remote
Posted Jan 23, 2025
Imprivata is seeking a remote AppOps Engineer II based in Costa Rica. The role involves improving product quality, providing escalation support, interacting with customers, and working with development and DevOps teams. The ideal candidate should have 3+ years of experience, strong communication skills, and knowledge of Linux, networking, and scripting languages. Familiarity with RedHat based linux distributions, security tools, and Postgres SQL databases is preferred. The company offers a topnotch work environment, developmental opportunities, and a competitive total rewards package.
Help Desk Specialist - Part Time
Company: Saatva
Location: Remote
Posted Jan 23, 2025
Saatva, a leading online luxury mattress brand in the US, is seeking an entry-level Helpdesk Specialist for remote weekend support. The role involves troubleshooting technical issues related to Okta, Google Workspace, Slack, and payment systems. The ideal candidate should have 13 years of IT support experience, strong problem-solving skills, and excellent communication abilities. The position offers an hourly rate between $1800 and $2000, based on experience and qualifications.
Principal Data Platform Software Engineer
Company: Atlassian
Location: Sydney, Australia / Remote
Posted Jan 23, 2025
Atlassian is seeking a Principal Data Platform Engineer with extensive experience in big data systems and software engineering. The role involves designing, developing, and maintaining innovative data platforms, collaborating with cross-functional teams, and driving operational excellence. The ideal candidate should have a PhD, Bachelor's, or Master's degree in Computer Science or equivalent, with 10+ years of experience in Data/Software Engineering. Familiarity with AWS services, cloud architecture patterns, and machine learning is beneficial. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.
Network Service Engineer III
Company: Equinix, Inc
Location: Frankfurt, Germany / Remote
Posted Jan 23, 2025
Equinix, a global digital infrastructure company, is seeking a Network Service Engineer III. The role involves network design, planning, capacity management, vendor evaluation, and troubleshooting. The candidate must have a Bachelor's degree in a related field, proven experience in network engineering, and expertise in troubleshooting complex network issues. Key responsibilities include network operations, troubleshooting, collaboration, NetDevOps, automation, monitoring, continuous improvement, AI integration, security, and compliance. The ideal candidate should possess strong problem-solving skills, project management abilities, and excellent communication skills.
Digital Sales Executive (9776)
Company: Coupa
Location: Remote
Posted Jan 23, 2025
Coupa, a leading total spend management platform, is seeking a Digital Sales Executive to connect with mid-market organizations across Europe. The role involves exceeding annual sales targets, developing account plans, and selling Coupa's cloud-based spend management solutions. The ideal candidate should have direct sales experience in the software industry, a proven track record of achieving sales quotas, and strong executive presence. Fluency in English is mandatory, and knowledge of another European language is beneficial. The role requires moving to Madrid within 3-6 months. Coupa values innovation, collaboration, and global impact, offering a culture driven by transparency and excellence.
Sales Development Operations - Mexico
Company: JumpCloud
Location: Remote
Posted Jan 23, 2025
JumpCloud is a remote-first company offering a unified open directory platform for managing identities, devices, and access across organizations. The Marketing & Sales Development Operations team is seeking a candidate with 24 years of experience in operations, strong proficiency in Salesforce and sales engagement tools, and excellent analytical, problem-solving, and communication skills. The role involves optimizing sales development processes, managing tools, data, and reporting, and collaborating with various teams. JumpCloud values diversity, innovation, and human connections, offering a fast-paced SaaS environment with opportunities for growth and impact.