Customer Experience Jobs in Remote

472,230 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Software Engineer (low level Video Experience)

Company: Spotify

Location: Remote

Posted Nov 23, 2025

Spotify is seeking a senior professional with extensive video playback experience to help build a world-class video service. The role involves creating a cross-platform C++ video stack, optimizing AV components, and designing low-level video components. The position offers the opportunity to shape Spotify's video strategy and impact hundreds of millions of users.

iOS Developer

Company: ElevenLabs

Location: Remote

Posted Nov 23, 2025

ElevenLabs is a leading audio AI company with rapid growth and innovative technology. They offer impactful roles in a dynamic environment, emphasizing AI-first approaches and global collaboration. The position involves developing features for their reader app and contributing to cutting-edge audio AI projects.

Technical Business Analyst

Company: Megaport

Location: Remote

Posted Nov 23, 2025

This text is a job posting for a Business Analyst role at Megaport, highlighting the company's innovative position in Network as a Service, its collaborative culture, and competitive benefits. The role involves bridging business and engineering teams, with requirements gathering and documentation. The company emphasizes flexibility, professional development, and a supportive work environment.

Engineering Manager - Network Infrastructure (Cloud)

Company: Airbnb

Location: Remote

Posted Nov 23, 2025

The text describes Airbnb's mission, values, and the role of the Networking team within the Cloud Infrastructure organization. It highlights the importance of reliability, scalability, efficiency, and high availability in their network infrastructure. The text also outlines the responsibilities of an engineering manager leading the team, including hiring, coaching, and strategic planning. The role requires experience in engineering management, software development, and public cloud providers, as well as excellent communication skills and problem-solving abilities.

Product Success Associate

Company: Jigsaw

Location: Remote

Posted Nov 23, 2025

Jigsaw is a company that helps professional services and financial institutions transform the way they work by organizing, visualizing, and using their data. They have a mission to simplify complex systems and streamline processes for their clients, who include top consultancies, financial institutions, and law firms. Jigsaw is on a growth trajectory and is looking for talented people to help them achieve their ambitious goals.

Full Stack Engineer

Company: Qualio

Location: Remote

Posted Nov 23, 2025

Qualio is seeking a Full Stack Engineer to join their platform team, offering competitive compensation, remote work, and opportunities to impact lifesaving product development. The company emphasizes collaboration, clean code, and cloud-based solutions while promoting diversity and inclusion.

Backend Engineer (Mid Level)

Company: Cytora

Location: Remote

Posted Nov 23, 2025

Cytora, an Applied Systems company, is transforming the insurance industry with AI-powered solutions. They seek backend engineers to contribute to innovative projects and collaborate on digital transformation. The role offers competitive compensation, flexible work options, and professional development opportunities in a mission-driven culture.

Senior Consultant Data Governance

Company: phData

Location: Remote

Posted Nov 23, 2025

This job description outlines a Senior Consultant role focused on data governance and metadata management, requiring expertise in tools like Collibra and Alation, collaboration with cross-functional teams, and coaching on data stewardship practices. It highlights responsibilities such as facilitating working groups, configuring governance tools, and ensuring compliance with regulations like GDPR. The role also emphasizes remote work flexibility and professional development opportunities.

Sr. Director, Partnership Sales - G-P Gia

Company: G-P

Location: Remote

Posted Nov 23, 2025

The text promotes Gia, an AI-powered HR compliance tool that reduces legal reliance and cuts costs by up to 95%. It outlines a sales director role focused on product adoption, co-innovation, and global organizational transformation, emphasizing enterprise leadership and AI-driven solutions.

Localization Manager

Company: Airbnb

Location: Remote

Posted Nov 23, 2025

Airbnb is seeking an experienced Localization Manager for Canada to help drive international growth and provide a native experience for users. The role involves collaborating with various teams, shaping local initiatives, and adapting global strategies to meet market needs. The company is experiencing a travel rebound and is reinventing itself post-IPO and pandemic.

Lead Designer

Company: Teach For All

Location: Remote

Posted Nov 23, 2025

The role is a multifaceted graphic designer position at Teach For All, responsible for maintaining the organization's visual brand and design. The role involves executing day-to-day design projects, creating a wide range of materials, and ensuring brand consistency. The ideal candidate should have at least 5 years of experience in diverse design mediums, proficiency in Adobe Creative Suite, and strong organizational skills.

Staff Software Developer - JaneX

Company: Jane App

Location: Remote

Posted Nov 23, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for running practices. They are looking for a Staff Developer to lead the design of their AI architecture and drive the development of AI-powered features. The role requires extensive experience in design and architecture, a degree in Computer Science or related field, and a desire to remain actively involved in coding while leading teams.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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