Customer Experience Jobs in Remote

472,230 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Account Manager

Company: HitPay

Location: Remote

Posted Nov 23, 2025

This job posting highlights a role as an Account Manager at HitPay, focusing on merchant growth and retention through product upsells, data analysis, and collaboration with teams. It emphasizes competitive compensation, innovation in payment solutions, and opportunities to shape merchant growth within a dynamic environment.

Sr Salesforce Administrator

Company: First Advantage

Location: Remote

Posted Nov 22, 2025

The job description outlines the responsibilities and requirements for a Senior Salesforce Administrator role at First Advantage. The role involves day-to-day configuration, support, maintenance, and improvement of the Salesforce platform across multiple business units. The ideal candidate should have 5+ years of hands-on Salesforce administration experience, strong understanding of Salesforce best practices, and experience with Sales Cloud, Service Cloud, and integration with tools like Salesloft, ZoomInfo, and DocuSign.

Senior Director - Payment Operations

Company: Blackbaud

Location: Remote

Posted Nov 22, 2025

The job posting is for a Senior Director of Payment Operations role at Blackbaud. The role involves leading the design, deployment, and maintenance of complex payment processing infrastructure. The ideal candidate should have 15+ years of experience in payment processing infrastructure and operations, 10+ years of hands-on experience in the payments industry, and 8+ years of people management experience. The role requires technical expertise in payment gateways, acquiring and issuing systems, tokenization, modern payment platforms, and fraud detection technologies. The candidate should also have strong leadership and communication skills.

Lead Multimedia Designer

Company: Skyrocket Studios

Location: Remote

Posted Nov 22, 2025

The job description outlines a leadership role for a multimedia design team, focusing on team management, creative strategy, content development, and creative direction. The role requires strong leadership skills, proficiency in design tools, and the ability to align creative output with brand goals and client objectives.

Enterprise Account Executive

Company: Rain Technologies Inc.

Location: Remote

Posted Nov 22, 2025

Rain, a fast-growing fintech company with $400M in funding, seeks experienced sales professionals. They emphasize innovation, diversity, and competitive benefits while highlighting their mission-driven culture and global team.

Senior Backend Data Engineer

Company: H1

Location: Remote

Posted Nov 23, 2025

H1 is a company that believes access to the best healthcare information is a basic human right. They aim to provide a platform that informs every doctor interaction globally, promoting health equity and building trust in healthcare systems. The company uses data and AI technology to unlock medical insights and accelerate an equitable and inclusive drug development lifecycle.

Machine Learning Engineer II - Search Data

Company: Mapbox

Location: Remote

Posted Nov 23, 2025

Mapbox is a leading platform for location-aware businesses, offering tools for navigation and data solutions. They seek a Senior Machine Learning Engineer to enhance their search data teams, emphasizing innovation, diversity, and high-quality data delivery.

Senior Tax Analyst - Indirect and Income Taxation

Company: iRhythm

Location: Remote

Posted Nov 22, 2025

iRhythm offers a Senior Tax Analyst role with opportunities to impact cardiac health, grow professionally, and work on global tax compliance. The position involves managing indirect taxes and contributing to strategic planning.

Chief Medical Officer

Company: VSP Vision

Location: Remote

Posted Nov 22, 2025

The Chief Medical Officer will oversee clinical optometric care, align services with organizational goals, and ensure high-quality, accessible eye care. They will lead the optometry team, develop clinical protocols, ensure compliance, analyze patient outcomes, and drive strategic planning for service expansion and innovation.

Strategic Account Manager - Arabic Speaking

Company: Mapbox

Location: Remote

Posted Nov 23, 2025

Mapbox is highlighted as a leading platform with 4 million developers, offering tools for businesses and customer experiences. The role emphasizes strategic customer relationships, technical solutions, and team collaboration.

Reinforcement Learning Research Intern for Game AI

Company: SONY global

Location: Remote

Posted Nov 23, 2025

Sony AI is inviting passionate PhD students to join as Research Scientist Interns specializing in deep reinforcement learning. The internship offers an opportunity to contribute to cutting-edge research in the Game AI field and collaborate with a multidisciplinary team. The position is fully remote or hybrid in the Zurich office, with a flexible duration of 3 to 6 months in 2026.

Salesforce Developer

Company: CORESPHERE LLC

Location: Remote

Posted Nov 22, 2025

CoreSphere is seeking a Salesforce Developer with progressive experience in software development, strong communication and analytical skills, and the ability to work independently in a high-paced environment. The role involves implementing CICD environments, solutioning, designing and developing business application functionality, performing fitgap analysis, and providing technical assistance. The position requires US citizenship and a bachelor's degree in a related field.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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