Customer Experience Jobs in Remote

472,230 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Engineering Manager - Infrastructure

Company: Apollo.io

Location: Remote

Posted Nov 23, 2025

The role is for an Engineering Manager to lead a team responsible for keeping Apollo's systems fast, reliable, and scalable. The manager will work closely with senior leadership, drive best-in-class engineering practices, and help define the next-generation infrastructure strategy. The ideal candidate has experience in leading teams, designing distributed systems, and expertise in cloud environments, Kubernetes, Docker, Terraform, and observability tools.

Manager, Software Engineering - Expressive AI

Company: Figma

Location: Remote

Posted Nov 23, 2025

The Expressive AI team at Figma is responsible for applying generative AI models to design problems. The manager will lead a team of engineers to integrate AI techniques into creative workflows, partner with cross-functional teams, and hire/manage a team of engineers. The role requires experience in engineering management, AI advancements, and cross-functional collaboration.

Staff Data Scientist - Personalization & Shopping

Company: Pinterest

Location: Remote

Posted Nov 23, 2025

Pinterest is a leading visual search and discovery platform with a strategic focus on Shopping. The company is seeking a Staff Data Scientist to advance Shopping by developing methods and models to explain content promotion, working cross-functionally, and driving product innovation. The role requires 7+ years of experience, strong quantitative skills, and expertise in recommendation systems and causal inference.

Staff Backend Engineer - Developer Experience (Ruby)

Company: GitLab

Location: Remote

Posted Nov 23, 2025

The role of Staff Backend Engineer in the Developer Experience group involves working cross-functionally to improve the engineering experience across GitLab's internal engineering teams. The focus is on identifying and removing friction points, modernizing testing, standardizing logging, and optimizing CI/CD pipelines. The role requires deep experience with developer tooling, leading platform initiatives, influencing without authority, and collaborating across functions.

Staff Salesforce Engineer - CRM Systems

Company: GitLab

Location: Remote

Posted Nov 23, 2025

The role is for a Staff Salesforce Developer to lead development of complex solutions for the Lead-to-Cash ecosystem, drive Go-To-Market initiatives, and partner with business leaders. The ideal candidate has 6+ years of Salesforce development experience, expertise in Apex, LWC, and SOQL, and a track record of building enterprise-grade applications.

Platform Accounting Analyst

Company: Kraken

Location: Remote

Posted Nov 23, 2025

Kraken promotes crypto adoption with a global team, offering roles in finance and accounting. The company emphasizes innovation, collaboration, and mission-driven work in blockchain technology.

Website Marketing Manager

Company: Code.org

Location: Remote

Posted Nov 23, 2025

Code.org is seeking a Website Marketing Manager to support their digital engagement strategy. The role involves website management, SEO, analytics, conversion optimization, and cross-functional collaboration. The ideal candidate should have a bachelor's degree, 5+ years of experience, and strong skills in UX/UI, SEO, and web performance tools.

Platform Accounting Analyst

Company: Kraken

Location: Remote

Posted Nov 23, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer various products and services, and are seeking a Platform Accounting Analyst to support month-end close and reporting, digital asset reconciliations, and financial reporting compliance.

Reals Manager - Italian or German Speaker

Company: EDB

Location: Remote

Posted Nov 23, 2025

EnterpriseDB is seeking a detail-oriented Renewals Manager to drive customer retention and ensure value realization for customers. The role involves managing software subscription renewals, partnering with internal teams, and establishing effective working relationships with customers. Strong communication skills and experience in sales and contract negotiations are required.

Senior Machine Learning Manager - Ads Content Understanding

Company: Reddit

Location: Remote

Posted Nov 23, 2025

The text describes the Ads Content Understanding team's role in Reddit's monetization efforts, focusing on machine learning and data-driven solutions. It outlines job responsibilities, required qualifications, and benefits for a Senior Engineering Manager position.

Legal Operations Manager

Company: Dropbox

Location: Remote

Posted Nov 23, 2025

Dropbox is seeking a highly organized and strategic Legal Operations Manager to join their Legal team. The role involves managing and optimizing legal systems, partnering cross-functionally with internal teams, and driving efficiency and innovation across the legal organization. The ideal candidate has deep experience in legal operations, is technically proficient in legal platforms, and thrives in a collaborative, fast-paced tech environment.

QA Engineer II (with SEO Testing Experience)

Company: Outliant

Location: Remote

Posted Nov 23, 2025

Ignite Visibility is a cutting-edge digital marketing agency celebrating its innovative approach and recent expansion through the acquisition of Outliant. The QA Engineer II role emphasizes quality assurance, test automation, and collaboration in a dynamic environment offering career growth, flexible work arrangements, and competitive benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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