Customer Experience Jobs in USA
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Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.
Director of Sales - Hospitality
Company: Ottimate
Location: USA
Posted Jan 22, 2025
Ottimate, formerly Plate IQ, is seeking a dynamic and results-driven Director of Sales for the Hospitality sector. The role involves leading a team of 56 Account Executives, developing sales strategies, managing performance, providing training, fostering customer relationships, collaborating with other teams, preparing reports, staying updated on industry trends, improving sales processes, managing budgets, and participating in events. The ideal candidate should have a Bachelor's degree, 5+ years of sales experience, a proven track record in SMB, midmarket, and enterprise sales, strong leadership skills, excellent communication, problem-solving skills, strategic thinking, proficiency in CRM software, and a deep understanding of the hospitality industry. Ottimate values a growth mindset, diversity, and a people-first approach. The company offers a remote-first environment, competitive salary, benefits, annual retreats, and opportunities for growth.
Partner Success Manager (Viator)
Company: Tripadvisor
Location: USA
Posted Jan 22, 2025
Viator, a Tripadvisor company, is the world's largest marketplace for travel experiences, offering over 300,000 unique tours and activities. The company values employee development, offering competitive compensation, flexible work schedules, tuition assistance, and travel perks. They are seeking a Senior Partner Success Manager with a strong business background, excellent communication skills, and experience in the travel industry. The ideal candidate will manage large global partnerships, develop data-driven strategies, and collaborate with client executives to drive growth.
Senior Paid Media Manager
Company: HubSpot
Location: USA
Posted Jan 22, 2025
HubSpot is hiring a Global Senior Marketing Manager for their expanding in-house paid media team. The role involves planning, executing, and reporting on global brand paid media campaigns to increase awareness, engagement, and drive business growth. The ideal candidate should have hands-on buying experience, a proactive attitude, and an analytical mindset. Responsibilities include collaborating with a Senior Paid Media Manager, developing and launching new campaigns across various ad platforms, traffic creatives, implementing 3rd party tagging, conceptualizing and executing paid advertising experiments, partnering with account teams, assisting in budget management, collaborating with the analytics team, and researching emerging advertising trends. Required skills include extensive media coordinating, planning, and buying experience, hands-on experience with ad platforms like Facebook, YouTube, DSPs, and LinkedIn, advertising management strategy experience, working knowledge of ad ops and ad trafficking, comfort with ambiguity, experience juggling multiple company-wide goals, proficiency in Excel or Google Sheets, and the ability to identify past successes and implement new ideas. The cash compensation range is $92,000 - $138,000 annually.
Workers Compensation Client Performance Manager | Dedicated Client
Company: Sedgwick
Location: USA
Posted Jan 22, 2025
Sedgwick offers a positive work environment with a focus on caring for employees. The role of a Workers Compensation Client Performance Manager involves ensuring adherence to client service instructions, monitoring client reserves, tracking performance guarantees, preparing and distributing claims reports, conducting operational audits, and resolving client issues. The ideal candidate should have a Bachelor's degree, 8+ years of related experience, and strong skills in claims management, communication, leadership, analytical skills, organization, interpersonal skills, negotiation, teamwork, and meeting deadlines. Sedgwick provides a comprehensive benefits package and is an Equal Opportunity Employer.
Frontend Developer (Software Engineer I)
Company: Circadence Corporation
Location: USA
Posted Jan 22, 2025
Circadence Corporation, an award-winning US-owned cybersecurity training and assessment platform company, is seeking a Frontend Developer Software Engineer I. The role involves contributing to the development of an innovative cloud-hosted educational technology platform focused on immersive cybersecurity training. The Frontend Developer will work remotely, collaborating with engineering and UX design teams to implement an immersive cyber education experience. The ideal candidate should have a Bachelor's degree in Computer Science, Software Engineering, or a related field, and 0-2 years of professional software development experience. Proficiency in JavaScript and React, familiarity with Python, HTML5, CSS3, and version control systems like Git are required. Strong communication, problem-solving, and collaborative abilities are essential. The company offers competitive compensation, benefits, and opportunities for growth in a supportive team environment.
Revenue Accountant
Company: Dropbox
Location: USA
Posted Jan 22, 2025
The Revenue Accountant role involves supporting the revenue accounting team, contributing to the monthly and quarterly financial close, and assisting in the design and scaling of revenue accounting processes. The role requires advanced MS Excel skills, experience in applying revenue accounting guidance ASC 606, and the ability to work closely with Dropbox's ITS team for system improvements. The ideal candidate should have a BSBA in Accounting/Finance, CPA license, and 4+ years of experience in revenue accounting, preferably with a public accounting background and experience with Oracle ERP and Payment Processors like Adyen, Braintree, and Paymentech.
Lead Data Analyst - Operations & Fulfillment
Company: hims & hers
Location: USA
Posted Jan 22, 2025
The Sr Data Analyst for Operations Analytics role at Hims & Hers involves leading advanced analytics projects, mentoring junior analysts, and collaborating with cross-functional teams to drive efficiency, scalability, and innovation. The role requires expertise in operational data, storytelling, and data-driven decision-making. Key responsibilities include designing scalable platforms, tackling complex problems, establishing KPIs, identifying growth opportunities, and presenting insights to stakeholders. The ideal candidate has 8-10 years of experience in data engineering, business intelligence, or analytics, with advanced proficiency in SQL and R/Python. Strong communication skills and the ability to thrive in fast-paced environments are essential. Benefits include competitive compensation, unlimited PTO, comprehensive health benefits, and employee discounts.
Social Media Director
Company: Eventbrite, Inc.
Location: USA
Posted Jan 22, 2025
Eventbrite is seeking a seasoned social marketing leader with a proven track record in strategy, team development, campaign management, influencer partnerships, and measurement reporting. The ideal candidate will own Eventbrite's social marketing strategy, drive brand awareness, engagement, and loyalty, and ensure leadership across the organization. They will be responsible for developing and executing the social marketing strategy, defining goals, building processes, and ensuring tracking, measurement, and listening are in place. The role involves leading audience mapping, targeting, and paid media plans, driving reporting and learnings, overseeing operations, and managing a team of marketers, contractors, and agencies. The candidate should have at least 12 years of experience in social marketing, strong analytical skills, and a deep understanding of brand and social metrics.
Influencer marketing manager
Company: Simple
Location: USA
Posted Jan 22, 2025
SIMPLE is a highly successful mobile product with over 15 million downloads, 300K 5-star reviews, and 50% year-over-year revenue growth. It offers judgment-free, gentle guidance towards balanced nutrition, a healthy relationship with food, and improved health and wellbeing. The app is built with flexibility and convenience in mind, providing actionable feedback, learning opportunities, and increased confidence. SIMPLE's method is shaped by a global team of experts, and users feel cared for and empowered to embrace new healthy habits. The company is seeking a high-energy, results-driven Influencer Marketing Manager to lead and scale influencer campaigns across the US and UK markets. The role is remote, full-time, and requires managing high-volume influencer partnerships, negotiating deals, tracking performance metrics, and fostering long-term relationships with influencers.
Senior Director of UX - Ads
Company: Reddit
Location: USA
Posted Jan 22, 2025
The text describes a job posting for a Senior Director of Ads UX position. The role involves leading a team to reimagine Ads Manager and ad formats, focusing on user-centric design and advertiser success. The ideal candidate should have experience in leading UX design teams, delivering transformative solutions, and creating innovative ad formats. The role offers comprehensive benefits including healthcare, 401k matching, workspace benefits, professional development funds, family planning support, flexible vacation, and 4+ months paid parental leave.
Sr. Modern Work & Security Programs Manager
Company: Pax8
Location: USA
Posted Jan 22, 2025
The Sr Modern Work & Security Programs Manager AMER is responsible for driving Pax8's Microsoft revenue by managing dedicated headcounts, aligning sales strategies with revenue targets, and growing participation in Microsoft programs. They develop and execute strategic program and sales plans, drive key executive briefings, and build strategy and execute strategic training plans. The Senior Manager also oversees project management of all Microsoft Canada Programs, manages relationships with Microsoft Partner Development Managers, and leads key Microsoft + Pax8 Events and trainings.
Senior Software Engineer
Company: Kontakt.io
Location: USA
Posted Jan 22, 2025
Kontaktio is a platform that optimizes care operations by reducing waste, cutting costs, and improving revenue. It uses AI, RTLS, and EHR data to automate workflows, adapt in real-time, and orchestrate all aspects of care delivery. The platform is easy to deploy and scale, providing a clear picture of spaces, equipment, and people, thereby eliminating inefficiencies and enhancing the patient experience. With a measurable 10X ROI and over 20 use cases, Kontaktio is the go-to platform for better and faster care delivery operations. The company has experienced exceptional growth, expanding its team from 70 to 130 professionals and quadrupling its Annual Recurring Revenue (ARR). Kontaktio is seeking a Senior Software Engineer with a proven track record in building impactful solutions in high-paced environments. The role involves designing, developing, and deploying scalable full-stack applications, collaborating cross-functionally, building secure HIPAA-compliant systems, contributing to AI/ML-powered workflows, optimizing CI/CD pipelines, supporting on-premise and cloud-hosted applications, and driving product innovation with a user-first approach to UI/UX design and development.