Customer Experience Jobs in USA

573,032 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Care Product Engineer

Company: Abbott Laboratories

Location: USA

Posted Dec 17, 2024

Abbott is a global healthcare leader offering life-changing technologies and services in diagnostics, medical devices, nutritionals, and branded generic medicines. They serve people in over 160 countries, providing career development, medical coverage, retirement savings, tuition reimbursement, and more. The company is recognized for its great work environment, diversity, and innovation in heart failure solutions.

Fitness Network Support-Fitness Network Management

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 17, 2024

American Specialty Health is seeking a Fitness Network Support FNM to join their Fitness Network Management department. The position involves fitness center outreach and rate resolution. The role is remote and requires strong computer skills, ability to work independently, and excellent communication skills. The company values diversity and equality.

Senior Engineering Manager - Software Supply Chain Security

Company: GitLab

Location: USA

Posted Dec 17, 2024

The role involves leading and growing a high-performing software engineering team to enhance software supply chain security. The Senior Engineering Manager will build and implement innovative solutions, safeguard the team's health, hire world-class talent, and coordinate across departments. The team will focus on emerging software supply chain threats, industry best practices, and collaborate with cross-functional teams to drive software supply chain security initiatives.

Sr Automation Engineer

Company: Workiva

Location: USA

Posted Dec 17, 2024

The role involves working with business stakeholders and technical teams to gather automation and integration requirements, develop and implement common architecture patterns, and own the ongoing quality of integration and automation solutions. The candidate should have 4+ years of proven experience as a Workato Engineer or similar role, and strong knowledge of integration concepts, enterprise systems APIs, and integration architecture.

Strategic Finance Manager

Company: Roofstock

Location: USA

Posted Dec 17, 2024

Roofstock is a leading end-to-end investment platform for single-family rental homes, aiming to make real estate investing accessible, cost-effective, and simple. The company has raised $240 million in Series E funding, expanded to offices in California, Texas, New York, and remote locations, and acquired several companies to grow its services. The Strategic Finance Manager role involves managing financial forecasting and budgeting, providing strategic recommendations, and leading the finance department. The company offers competitive benefits and is committed to equal employment opportunities.

Lead Project Manager - Cloud Platform

Company: 3Cloud

Location: USA

Posted Dec 17, 2024

3Cloud is seeking a motivated and experienced individual to lead IT Infrastructure teams, manage client engagements, and drive project success. The ideal candidate should have a minimum of 8 years of IT Infrastructure experience, strong communication skills, and a passion for using technology to solve problems. The company offers competitive compensation, flexible work locations, and a strong focus on teamwork and collaboration.

Manager, Patient Access

Company: Avanos Medical

Location: USA

Posted Dec 17, 2024

The Patient Access Manager is a key role in the Market Access Reimbursement and Medical Policy team at Avanos Medical. The role involves developing, implementing, and managing the Avanos Patient Access Program and team members. The manager will also provide expert-level support to internal and external customers, analyze program outcomes, and craft strategic and tactical recommendations to improve program outcomes and efficiency.

Call Center Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Dec 17, 2024

Conduent, a company that serves mission-critical services and solutions for Fortune 100 companies and over 500 governments, offers opportunities for personal growth and impact. They value individuality and create exceptional outcomes for their clients and the people they serve.

Sr. Instructional Designer

Company: Nextech

Location: USA

Posted Dec 17, 2024

Nextech is a leader in specialty healthcare technology solutions, offering an evergrowing team and iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. They invest in employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. They are looking for talented individuals in software engineering, finance, accounting, customer support, or business development. The Senior Instructional Designer will develop engaging instructional materials, facilitate training sessions, and collaborate with subject matter experts. They require 5+ years of experience in designing and implementing large-scale training programs for SaaS organizations or other technology-driven environments.

Financial Services Payments Consulting Technical Lead

Company: NTT DATA

Location: USA

Posted Dec 17, 2024

NTT DATA is seeking a Financial Services Consulting Technical Lead to join their team in the United States. The role involves driving growth, delivering superior client value, and shaping the future of payments and the payments experience. The candidate should have digital payment and customer experience expertise, innovation and thought leadership skills, problem-solving and solution design abilities, and client satisfaction and loyalty dedication.

Lead Counsel - Global Privacy

Company: Webflow

Location: USA

Posted Dec 17, 2024

Webflow is seeking a dynamic and experienced Lead Counsel Global Privacy to oversee and manage their data privacy matters. The role offers a competitive cash compensation package, remote work opportunities, and a focus on responsible data governance and compliance with global privacy regulations. The ideal candidate should have at least 8 years of relevant legal experience, a JD and active US state bar membership, and a strong understanding of global federal and state privacy laws.

Senior Product Manager - Groove Workflows

Company: Clari

Location: USA

Posted Dec 17, 2024

Clari's Revenue platform offers forecasting accuracy and visibility from sales reps to the board room, helping to spot revenue leaks and answer if they will meet, beat, or miss their sales goals. Leading companies like Okta, Adobe, Workday, and Zoom use Clari for revenue accuracy and precision. The next generation of revenue excellence is here, ready to help you achieve remarkable results.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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