Customer Experience Jobs in USA

573,032 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Project Manager / Senior Project Manager

Company: Verista

Location: USA

Posted Dec 16, 2024

Veristas, a team of 600 experts, collaborates with world-renowned life science brands to drive growth and innovation. They offer innovative solutions and services, empowering informed decision-making. The company values teamwork, client success, and continuous learning. The Scrum Master role involves facilitating Agile ceremonies, managing the product backlog, and ensuring project delivery.

MetPro Lead Coach - Registered Dietitian

Company: MetPro

Location: USA

Posted Dec 16, 2024

MetPro is seeking a passionate and experienced Lead Coach Registered Dietitian to join their team. The role involves helping clients achieve their health and fitness goals using MetPro's science and technology platform. The Lead Coach will create fitness and nutrition goals, interact with clients, and leverage MetPro systems to construct exercise programs and coach clients on their daily nutrition needs.

Senior Technical Recruiter

Company: Restaurant365

Location: USA

Posted Dec 16, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry, offering a cloud-based platform for accounting and backoffice operations. They emphasize empowering team members, constant evolution, and best-in-class services. They are seeking a Senior Technical Recruiter to lead recruitment strategies for various functions, with a focus on product and software engineering roles. The ideal candidate should have a proven track record, understanding of recruitment best practices, and the ability to build relationships with stakeholders and candidates. The position offers a salary range of $116,000 - $145,000, comprehensive medical benefits, 401k with matching, equity option grant, unlimited PTO, and company holidays.

Instructional Designer

Company: Nextech

Location: USA

Posted Dec 16, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, a generous bonus structure, great healthcare, and many other benefits. They are an evergrowing team committed to hiring and retaining talent, with a focus on instructional design and corporate learning solutions. The Corporate Instructional Designer role involves designing and delivering engaging learning experiences, collaborating with subject matter experts, and optimizing employee performance through well-crafted learning solutions.

Security Engineer 4

Company: PagerDuty

Location: USA

Posted Dec 16, 2024

PagerDuty is seeking a Senior Security Engineer to join their diverse, customer-focused team. The ideal candidate will have experience in establishing security standards, providing an engaging Developer Experience for security adoption, and cute animal memes. The role involves leading security initiatives, conducting comprehensive security reviews, and mentoring team members. The base salary range is 176,000 - 281,000 USD.

Senior Software Engineer (Full-Stack) - Taxes & Bookkeeping

Company: Found

Location: USA

Posted Dec 16, 2024

Found is a company building tools for self-employed individuals, offering a business bank account with automated taxes and expense tracking. They are looking for a Senior FullStack Engineer to build and expand their core bookkeeping functionality, accountant tools, paid subscription offering, and invoicing product. The company values diversity, equity, and inclusion and offers a generous benefits package.

Go-To-Market Reporting Analyst

Company: Branch

Location: USA

Posted Dec 16, 2024

Branch is a fintech company that aims to empower workers with financial freedom by helping companies accelerate payments and providing accessible financial services. They are looking for a detail-oriented data-driven GTM Reporting Analyst to join their team and support key initiatives, inform leadership discussions, and ensure sustained growth and efficiency.

Sr Manager-Clinical Appeals

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 16, 2024

American Specialty Health is seeking a Senior Manager Clinical Appeals to join their Clinical Quality Administration department. The position involves clinical appeals review, decision-making, supporting other staff, communicating with practitioners, and supporting various initiatives including Fraud Waste and Abuse prevention. The role requires a stable internet connection, video participation, and specific qualifications. The Senior Manager will also serve on the ASH Quality Improvement Committee, make medical necessity decisions, and support process development. They will work with SMEs, Medical Directors, and other stakeholders.

Manager, Software Engineering - Mobile

Company: Figma

Location: USA

Posted Dec 16, 2024

The role involves managing a team of engineers for iOS and Android applications, partnering with leadership to set strategy, and working closely with other teams to define and build a best-in-class mobile experience. The team will use the latest technologies to provide a foundation for future feature development. The company values growth and diversity, and expects leaders to contribute to these initiatives.

Channel Development Manager

Company: BrightSign

Location: USA

Posted Dec 16, 2024

BrightSign, the global leader in digital signage solutions, is seeking a skilled and motivated Channel Development Manager to drive growth and manage relationships within their DMRDistribution channel. The ideal candidate should have proven experience in channel sales within the AV or digital signage industry. The role involves creating and executing a comprehensive sales strategy, driving revenue growth, identifying new business opportunities, and collaborating with partners to develop tailored business plans. The successful candidate will also work with the Director of Channel Development to implement and refine target account plans and ensure long-term growth and market expansion.

Senior Team Leader - Data Analytics

Company: Rocket Money

Location: USA

Posted Dec 16, 2024

The text is about Rocket Money, a company that empowers people to live their best financial lives by offering a unique understanding of their finances and valuable services. The company is looking for a Data Analytics leader to grow their team and drive technical strategy for self-service analytics. The role involves leading a team of embedded data analytics professionals, implementing data governance strategies, and creating processes for autonomous operation. The ideal candidate has deep expertise in data analytics, experience managing data analytics professionals, and a build-first mentality.

Business Development Representative

Company: Nextech

Location: USA

Posted Dec 16, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, a generous bonus structure, and comprehensive benefits. They are seeking talented individuals in software engineering, finance, accounting, customer support, and business development. The Business Development Representative role involves proactive outbound prospecting, lead management, and building relationships with potential clients. The company offers a generous annual bonus opportunity, 401k with employer match, flexible time off, and various insurance plans.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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