Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Senior UX Designer

Company: Sierra Interactive

Location: USA

Posted Dec 11, 2024

Sierra Interactive is a leading real estate technology platform seeking a dynamic, data-driven, and customer-focused Senior UX Designer to join their Product Team. The role involves defining and implementing UX strategy, designing user-centric solutions, conducting user research, collaborating with cross-functional teams, and staying updated on industry trends.

Senior Presales Solutions Architect

Company: Udacity

Location: USA

Posted Dec 12, 2024

Udacity, a platform for upskilling the modern workforce with bleeding edge technology skills, is now a part of Accenture. They are seeking a Senior Presales Solutions Architect to join their growing Sales team in the US. The role involves partnering with Sales, Customer Success, and Strategic Alliances teams to engage with Global 2000+ customers and prospects. The successful candidate will have previous experience in technical sales consulting and enterprise account management, and be comfortable presenting to senior executive audiences and holding technical discussions with SMEs.

Security Operations Engineering Manager

Company: Webflow

Location: USA

Posted Dec 11, 2024

Webflow is looking for a Security Operations Engineering Manager to work on their new Security and Compliance team. The role is full-time, permanent, and exempt, with a cash compensation tailored to the geographic market. The manager will collaborate with infrastructure engineering, support DevOps engineers, and manage incident response, corporate security, and vulnerability management teams. The ideal candidate has a passion for security, at least 4 years of management experience, and strong experience in security disciplines such as DevOps, vulnerability management, incident response, and corporate security. They should also have strong collaboration and communication skills, a passion for data analysis and reporting, and expertise in process improvement.

Senior Instructional Designer

Company: Workiva

Location: USA

Posted Dec 12, 2024

Workiva is seeking a Senior Instructional Designer to create best-in-class learning experiences, refine and build a broad catalog of curricula, and support the Workiva Gotomarket team. The role offers a large impact on employee experience, with a focus on educational development and technology. The job requires writing copy, developing courses, and integrating instructional technologies. Minimum qualifications include a Bachelor's degree and 4 years of related experience in Instructional Design. Preferred qualifications include cloud SaaS, banking or financial services industry experience, and knowledge of MEDDPICC qualification methodology.

Sales Development Representative

Company: Proper

Location: USA

Posted Dec 11, 2024

Proper is a growing startup that values skills, voice, and happiness. They offer the most technologically advanced property accounting services, working in a culture of collaboration, respect, communication, joy, and personal growth. The Sales Development Representative SDR is responsible for outbound prospecting, high-volume outreach, and managing daily activity targets. Required skills include outreach tools experience, CRM expertise, and communication skills. The role offers a salary of $56,000 USD/year + OTE, benefits, and unlimited PTO.

Data Engineer

Company: InterWell Health

Location: USA

Posted Dec 12, 2024

Interwell Health is a kidney care management company seeking a Data Engineer to collaborate on projects, maintain knowledge of latest technologies, and drive continuous improvement. The role requires 35 years of related experience, Azure SQL expertise, and strong communication skills. Interwell Health values diversity, equity, and inclusion in their recruiting practices.

Member Experience Specialist

Company: Facet

Location: USA

Posted Dec 11, 2024

The text describes a job opportunity at Facet, a financial services company, as a Member Experience Specialist. The role involves providing exceptional member experiences, resolving inquiries, guiding members through complex investment rollovers, and collaborating with the team to improve the member experience. The company is building a human-centric approach to financial planning and is looking for exceptional talent to bring their technology and service to millions of Americans.

Operations Planner, Sales & Operations Planning

Company: hims & hers

Location: USA

Posted Dec 12, 2024

The role involves supporting production planning for a growing business, determining target inventory levels, and generating a production plan that supports sales and inventory goals while optimizing for time and cost. The ideal candidate is a self-starter who can drive process improvement, build out and improve processes and tools, and work cross-functionally with Demand Planning.

Sr. Product Designer

Company: Platform Science

Location: USA

Posted Dec 12, 2024

Platform Science is an open IoT platform that connects everything that moves, working with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They value thoughtful actions, empathy, resiliency, creativity, transparency, and diversity. The Senior Product Designer leads design efforts for intuitive and delightful user experiences, working closely with development and product teams. The company offers various benefits to regular full-time employees, including medical, dental, and vision insurance, short-term and long-term disability insurance, AD&D and life insurance, 401k plan, paid vacation, sick leave, and holidays, and six weeks of paid parental leave.

Lifecycle Marketing Manager

Company: Gomotive

Location: USA

Posted Dec 12, 2024

Motive is a company that provides a single system for safety operations, finance teams, and drivers to manage vehicles, equipment, and fleet-related spend. They serve over 120,000 customers across various industries and are seeking a data-driven Lifecycle Marketing Manager to lead lifecycle marketing efforts for their enterprise B2B audience.

Sr. Field Marketing Lead

Company: 1Password

Location: USA

Posted Dec 11, 2024

1Password is seeking a Senior Field Marketing Manager to lead high-impact sponsored and company-owned events, increase brand awareness, accelerate pipeline, and drive revenue. The role requires a creative thinker with a passion for security, experience in event marketing, and the ability to work with cross-functional teams. The successful candidate will develop and execute event marketing strategies, manage all planning and logistical aspects of events, and ensure events run smoothly and deliver on strategic goals.

Director of Finance and Operations

Company: Happier

Location: USA

Posted Dec 12, 2024

The text describes a management and finance position at Happier, a company that aims to help people become happier and more resilient. The role involves finance oversight, budgeting and forecasting, operational leadership, and strategic planning. The company values clear communication, reasonable work hours, and diversity and inclusion. The position is a full-time role with a benefits package.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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