Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Graphic Designer Brand Creative

Company: Pax8

Location: USA

Posted Dec 10, 2024

The Graphic Designer will work closely with the Brand creative team to produce deliverables that elevate the global Brand presence and Beyond events. This designer will help shape the perception and identity of Pax8 through progressive high-end design and conceptual creative events. The ideal candidate has at least five years of experience in an agency or design-focused company, advanced proficiency in Adobe Creative Suite, and a meticulous and passionate view of design and branding.

Product Manager - Mobile Development

Company: Bankjoy

Location: USA

Posted Dec 10, 2024

Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup that aims to revolutionize banking tech infrastructure by leading digital transformation at financial institutions. They are looking for a highly skilled Product Manager with an Aplayer approach to UIUX and a passion for delivering seamless mobile experiences.

Junior CX Service Representative

Company: 1Password

Location: USA

Posted Dec 10, 2024

1Password is seeking a Jr CX Service Representative to join their remote team in Canada and the US. The role involves providing customer support, translating technical terms, and helping customers learn about the product. The company offers competitive compensation, benefits, and growth opportunities. They value diversity, inclusion, and flexibility.

Campaign Operations Associate

Company: Vercel

Location: USA

Posted Dec 10, 2024

Vercel's Frontend Cloud offers a developer experience and infrastructure for building scalable, secure, and personalized web applications. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel for dynamic user experiences. Vercel's mission is to enable the world to ship the best products and create an environment for the best work. They are looking for a Campaign Operations Associate to build and manage campaigns in their Marketing Automation Platform. The role involves executing email and multichannel campaigns, optimizing workflows, and maintaining data integrity. The candidate should be proficient in using Marketing Automation Platforms, have experience in workflow automation and campaign performance analysis, and be familiar with CRM systems like Salesforce.

Associate - Production

Company: Axios

Location: USA

Posted Dec 10, 2024

Axios is seeking a Production Associate for their award-winning events team. The role involves managing production tasks for small market local events, working on multiple front-of-house and back-of-house tasks, and collaborating across the events team. Ideal candidates should have 1+ years of professional event production experience, live events experience, virtual event experience, and be self-starter, detail-oriented, and organized. The starting salary is in the range of $55000 - $63000.

Finance & Strategy Senior Manager - GTM

Company: Apollo.io

Location: USA

Posted Dec 10, 2024

The Finance and Strategy team at Apollo is seeking a Senior Manager to support their growing business. The role involves shaping and executing planning, forecasting, and budgeting processes, serving as a business partner to GTM teams, and delivering insights to improve decision-making across various departments. The ideal candidate is highly analytical, self-motivated, and passionate about making an impact.

Director - Business Operations

Company: Figma

Location: USA

Posted Dec 10, 2024

The text is a job description for a Director Business Operations role at Figma. The role involves leading a high-performance team, exercising business judgment, working across teams, and executing recommendations. The ideal candidate has 5+ years of senior Business Operations leadership experience and 10+ years of strategy experience.

Healthcare Software Support Representative

Company: Nextech

Location: USA

Posted Dec 10, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, a generous bonus structure, great healthcare, and many other benefits. They are an equal opportunity employer with a commitment to diversity, seeking talented individuals for various roles, including software engineers, finance professionals, customer support specialists, and business development experts. The Product Support Representative role involves supporting Nextech software applications, resolving customer issues, and maintaining customer satisfaction. The company offers a comprehensive wellness program, flexible time off, and various insurance plans.

Associate Director of Events - Client & Project Management

Company: Axios

Location: USA

Posted Dec 10, 2024

The text describes a high-energy role at Axios, a news content provider, as an Associate Director of Events. The role requires strong client relationship management, event planning, and project management skills. The company offers competitive salary, benefits, and a positive work environment. The job is remote and offers flexible work hours.

Lead - Advertising Measurement

Company: Reddit

Location: USA

Posted Dec 10, 2024

Reddit is a community platform where users can share and discuss various topics. They are looking for a Measurement Lead to help advertisers succeed on their platform by driving business growth, developing benchmarks, and working closely with sales, product, and product marketing teams. The ideal candidate should have 4+ years of experience in advertising or analytics, familiarity with North America Measurement solutions vendors and norms, and a strong background in quantitative advertising research.

Director, Product Management - Enterprise Platform

Company: Weights & Biases

Location: USA

Posted Dec 10, 2024

Weights and Biases is a Series C company with $250M in funding and over 200 employees, serving over 1000 customers and more than 30 foundation model builders. They are seeking a Director of Product Management to lead the development of their platform infrastructure, identity management, and enterprise-focused platform. The role involves collaborating with cross-functional teams, improving the enterprise customer experience, and working on products across the ML lifecycle.

Senior Biostatistician Consultant-Oncology

Company: ClinChoice

Location: USA

Posted Dec 10, 2024

ClinChoice, a global full-service CRO, is seeking a Senior Biostatistician Consultant with a strong focus on quality, professional development, and a supportive culture. The role involves protocol development, statistical oversight, data accuracy, and statistical methods section for reports. The company values diversity, inclusivity, and continuous training.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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