Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Gainsight Administrator & CX Ops Analyst

Company: Cribl

Location: USA

Posted Dec 03, 2024

The job posting is for a Gainsight Administrator and CX Ops Analyst to drive customer success strategies and operationalize the Cribls customer success platform. The role requires experience in operations, data analysis, and project management, as well as excellent communication and presentation skills.

Senior Analytics Engineer

Company: Patriot Software

Location: USA

Posted Dec 03, 2024

The text is a job description for a Senior Data Analyst role at Patriot Software, a fully remote company. The role involves business intelligence, analytics, and data modeling. The company values data-driven decisions, customer obsession, and continuous learning. The position requires experience in analytics, SaaS at a fintech company, and data modeling for data warehouses. The company offers benefits such as paid time off, medical insurance, and 401k with company match.

Manager, Engineering - Core Services, Infrastructure

Company: Airbnb

Location: USA

Posted Dec 03, 2024

The text describes the infrastructure team at Airbnb, highlighting their work on globalization services, language models, and AI-powered localization. The team values human connections and customer-centricity, and is responsible for shaping the vision and technical strategy for the company's cloud-native strategy.

Manager, Engineering - Web Platform

Company: Airbnb

Location: USA

Posted Dec 03, 2024

The Web Platform team at Airbnb is looking for a manager to lead a team of engineers and improve the productivity of web developers. The team focuses on providing foundational libraries, frameworks, and tools for development, testing, and release. The manager will partner with tech leads to shape the team's strategy and deliver projects that improve the productivity of web engineers.

Staff DevOps Engineer

Company: Pocket Worlds

Location: USA

Posted Dec 03, 2024

Pocket Worlds is seeking a Staff DevOps Engineer with extensive experience in DevOps, AWS, Kubernetes, and MongoDB. The role involves supporting the backend team, taking ownership of the entire DevOps stack, and driving future development. The ideal candidate values career growth and is excited about bringing a virtual universe to life. The company offers meaningful equity, equipment allowance, healthcare, 401k, pension, unlimited PTO, and an education training stipend. Pocket Worlds is an Equal Employment Opportunity and Affirmative Action employer.

Contracts Administrator

Company: The Wonderful Company

Location: USA

Posted Dec 03, 2024

The Wonderful Company is seeking a detail-oriented multitasking teammate to join the Corporate Legal team as a contracts administrator. The role involves rolling out, managing, and maintaining the newly implemented Onit Contract Lifecycle Management CLM program for the company's clients across the Wonderful family of businesses. The successful candidate will also support the attorneys in the Corporate Legal Department with tasks such as contract drafting, review, and analysis. The company offers a competitive hourly rate of $4000-$4400, comprehensive medical coverage, vision and dental plans, a 401k with match, and more.

Group Product Manager I - Activation

Company: Pinterest

Location: USA

Posted Dec 03, 2024

The Growth org is looking for a Group Product Manager for Activation to lead a team and drive the end-to-end experience for new and returning Pinterest users. The role requires 5+ years of product management experience, prior experience with user growth, and strong communication and relationship-building skills.

Payments Platform Manager

Company: Airbnb

Location: USA

Posted Dec 03, 2024

The job posting is for a Payments Product Manager at Airbnb, responsible for building a world-class payments and commerce organization. The role involves driving payments funds and ledger vision and strategy, developing and executing a comprehensive multi-year roadmap, and collaborating with cross-functional teams.

Healthcare Project Manager

Company: Acentra Health

Location: USA

Posted Dec 03, 2024

Acentra Health is looking for a Healthcare Project Manager to manage end-to-end processes for software or multiple products and business process services. The selected candidate will work with customers, functional and matrix managers, and staff to ensure projects are delivered on schedule and within budget. The company values experience, project management skills, and the ability to meet and enforce deadlines.

Oracle RMS Architect

Company: Cognizant

Location: USA

Posted Dec 03, 2024

Cognizant is seeking an experienced Oracle RMS Architect to join their diverse team. The role involves providing support to the Inventory system, collaborating with other teams, and taking accountability for resolving specific issues. The position offers a competitive compensation package, including a base salary between $117,500 and $135,000 per year, and benefits that support physical, mental, and financial wellbeing.

Director of Product Finance

Company: Extremenetworks

Location: USA

Posted Dec 03, 2024

The Director of Finance Product Organization will be responsible for budgeting, forecasting, financial modeling, and other financial planning and analysis duties. This high visibility role requires significant interaction with peers, cross-functional teams, and executive leadership. The position reports to the SVP of FPampA and includes serving as a Finance Business Partner to the EVP and Chief Product & Technology Officer, leading a team, managing financial planning activities, providing analytical thought leadership, and driving continuous process improvements.

VP Marketing

Company: CloudQuery

Location: USA

Posted Dec 03, 2024

CloudQuery is a B2B SaaS company offering a powerful SQL-based platform for cloud governance. They aim to revolutionize cloud asset inventory and provide real-time insights into cloud assets and configurations. The company is seeking a Vice President of Marketing to lead their marketing strategy and execution as they continue to scale.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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