Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Financial Planner

Company: Facet

Location: USA

Posted Nov 28, 2024

The job description is for a Financial Planner at Facet, a company that provides comprehensive financial planning services. The role involves helping members achieve their financial goals, providing unbiased advice, and building relationships with clients. The company offers a competitive salary, benefits, and a flexible work environment.

Advocacy Associate

Company: Airbnb

Location: USA

Posted Nov 28, 2024

The job posting is for an advocacy role at Airbnb's Public Policy group, focusing on community activation strategies, grassroots organizing, and policy change. The ideal candidate has experience in community organizing, advocacy campaigns, and digital content creation.

Manager Dev Ops

Company: Everi

Location: USA

Posted Nov 28, 2024

The job posting is for a DevOps engineer position at Everi, a company that provides financial technology and loyalty solutions to the gaming industry. The job requires experience in system network and delivery roles, as well as knowledge of computer science and software engineering. The company offers a competitive benefits package and a positive work culture.

Visual/UI Designer

Company: Maker Sights

Location: USA

Posted Nov 28, 2024

The job posting is for a VisualUI Designer at MakerSights, a company that provides product and assortment insights to apparel, footwear, and accessory brands. The role requires a passion for user-centered design, strong visual eye, and ability to translate complex data into clear designs. The job involves working closely with the product marketing and insights teams to create functional, beautiful, and user-centric designs.

Performance Marketing Manager

Company: Miaplaza

Location: USA

Posted Nov 28, 2024

Miaplaza is a company that provides online learning solutions for K-12 education. They are hiring a Performance Marketing Manager to drive their digital marketing initiatives and are offering a competitive salary range of $2995-$4770 per hour.

VP, Technical Program Management

Company: Seismic Software

Location: USA

Posted Nov 28, 2024

Seismic is a rapidly growing company that is the global leader in sales enablement, helping make sales teams better by becoming more productive and engaging with buyers. The company is committed to building an inclusive workplace and is looking for a VP of Technical Program Management to head the TPM organization.

Sales Development Representative

Company: Saviynt

Location: USA

Posted Nov 28, 2024

Saviynt is seeking a Sales Development Representative to initiate sales cycles for their Sales team in the Western US and Canada region. The role involves identifying and engaging prospects, aligning Saviynt's value propositions to their challenges, and gaining their commitment to take a meeting with a Director of Sales.

Data Analyst, Strategic Initiatives

Company: Boulder Care

Location: USA

Posted Nov 28, 2024

Boulder Care is a digital clinic offering long-term addiction treatment, seeking a data-driven detail-oriented Data Analyst to join their team. The role focuses on analyzing the impact of various strategic initiatives, providing actionable insights to optimize product operations and clinical workflows.

Inside Sales Representative - Enrollment

Company: Aura798

Location: USA

Posted Nov 28, 2024

Aura is a company that aims to create a safer internet by providing intelligent digital safety products. They are looking for sales candidates to join their team and help customers protect themselves against digital threats.

Senior Software Engineer - Integrations

Company: Magicschool

Location: USA

Posted Nov 28, 2024

The text describes MagicSchool, a generative AI platform for teachers, and its mission to provide seamless integrations with EdTech systems. The company values diversity, innovation, and excellence, and offers generous benefits to its employees.

Account Executive (Mid-Market)

Company: Contentsquare

Location: USA

Posted Nov 28, 2024

Contentsquare is a global leader in experience analytics, seeking team members to help drive growth. The company offers a range of benefits, including career development, mentorship, and competitive compensation.

Associate, Provider Success - Bilingual in Spanish

Company: Stellar Health

Location: USA

Posted Nov 28, 2024

Stellar Health is a US-based Healthtech company that helps primary care providers put patient health first. The company uses a mix of technology, people, and analytics to support providers at the point of care, delivering real-time patient information and activating practice staff. The company is backed by top VCs and has an established product and proven operating model.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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