Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Senior Product Designer - Security Policies

Company: GitLab

Location: USA

Posted Nov 26, 2024

The role is for a Senior Product Designer to work on the Security Policies team at GitLab. The designer will create intuitive and innovative UI/UX solutions to empower teams to develop software securely and efficiently. The role requires experience with enterprise products, domain knowledge in DevSecOps, and strong visual design skills.

Fullstack Engineer

Company: Oddball

Location: USA

Posted Nov 26, 2024

Oddball is hiring a Fullstack Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Lead UX Designer - Product Management

Company: Saviynt

Location: USA

Posted Nov 26, 2024

The job posting is for a Lead UX Designer at Saviynt, a high-growth Platform as a Service company focused on Identity Authority. The role involves designing user-centric experiences, managing design quality, and collaborating with cross-functional teams. The company offers a competitive total rewards package, learning opportunities, and a positive work environment.

Commercial Account Manager

Company: Procore Technologies

Location: USA

Posted Nov 26, 2024

Procore is looking for a Commercial Account Manager to join their sales team. The role involves serving as the main point of contact for existing strategic midsize accounts, leveraging Procore's products and processes to maximize renewals and expansion, and collaborating with other teams to maintain and expand customer revenue base.

Copy Editor, The Verge

Company: VoxMedia

Location: USA

Posted Nov 26, 2024

The Verge is seeking a copy editor to join their team and uphold their high editorial standards. The role requires a language expert who can work collaboratively and has a deep responsibility to get things right. The job involves managing and updating the style guide, copy editing text, and working closely with editorial leadership.

Senior Product Manager, New AI Product

Company: Vsco39

Location: USA

Posted Nov 26, 2024

VSCO is a platform that empowers photographers with creative tools, community, and exposure. They are looking for a Senior Product Manager to define and scale a new AI-powered product experience. The role requires a curious and visionary leader who can drive clarity around the needs and aspirations of photographers and develop creative solutions to address them.

Licensed Clinical Mental Health Counselor Associate

Company: Thriveworks

Location: USA

Posted Nov 26, 2024

Thriveworks Counseling is seeking licensed clinical mental health counselors to join their team. The company offers a range of benefits, including flexible scheduling, clinical supervision, and competitive compensation. The job requires a graduate degree in counseling and experience working with clients with depression and anxiety.

Director of Product Marketing - Platform

Company: Apollo

Location: USA

Posted Nov 26, 2024

Apollo GraphQL is seeking an experienced Director of Product Marketing to lead the platform marketing team, develop platform narratives, and drive enterprise pipelines. The ideal candidate has 5+ years of experience in product marketing, technical understanding of distributed architectures, and strong storytelling skills.

Senior Compliance Officer

Company: Greenbacker Capital

Location: USA

Posted Nov 26, 2024

Greenbacker Capital is an investment management firm that focuses on renewable energy and sustainable infrastructure. They have over 200 employees and a diverse portfolio of income-producing renewable energy power facilities and energy efficiency projects. The company values diversity and inclusivity and offers a range of benefits to its employees.

Enterprise Account Manager

Company: OpenTable

Location: USA

Posted Nov 26, 2024

OpenTable is a leading company in the hospitality industry, providing software and services to restaurants and bars. The company is seeking an Enterprise Account Manager to manage a premium portfolio of restaurant groups and strategic accounts, building strong relationships and driving revenue growth.

Senior UX Researcher

Company: Reddit

Location: USA

Posted Nov 26, 2024

The job posting is for a Senior UX Researcher position at Reddit, responsible for conducting research and driving product strategy. The role requires experience in research methods, communication, and collaboration.

Customer Service Representative (Healthcare)

Company: Sagility

Location: USA

Posted Nov 26, 2024

Sagility is a global leader in business process management, dedicated to enhancing the member and patient experience. The company is hiring remote customer service representatives for its call center team, offering competitive pay, performance-based incentives, and comprehensive health coverage.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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