Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Site Reliability Engineer

Company: Provision IAM

Location: USA

Posted Nov 25, 2024

Provision IAM is a leading software and services company specializing in Identity and Access Management IAM solutions. They are looking for a Senior Site Reliability Engineer to join their DevOps team, with a focus on automation, reliability, and security.

Growth Associate

Company: Solace

Location: USA

Posted Nov 25, 2024

Solace is a healthcare advocacy marketplace that connects patients and families to experts. As a Growth Associate, you'll develop and execute growth initiatives to drive customer acquisition and retention. Solace is a Series A startup founded in 2022 and backed by Inspired Capital, Craft Ventures, and Torch Capital.

Commercial Project Manager, Professional Services, Specialty Contractors

Company: Procore Technologies

Location: USA

Posted Nov 25, 2024

Procore is looking for a Project Manager to oversee projects that support specialty contractor clients in maximizing the impact of Procore's technology on their operations. The role requires a consultative mindset, strong project management skills, and the ability to work independently.

Principal Product Manager

Company: Unanet

Location: USA

Posted Nov 25, 2024

The job posting is for a Principal Product Manager position at Unanet, a company that provides Enterprise Resource Planning (ERP) software. The role involves driving the next iteration of Time and Expense functionality, establishing deliverables, and collaborating with engineering teams. The company values customer focus, driven outcomes, and employee ownership.

Data Analyst

Company: American College of Education

Location: USA

Posted Nov 25, 2024

American College of Education is a leader in professional development through its online programs, committed to delivering high-quality, affordable, and accessible education. The college is dedicated to making a positive impact and inspiring its students to do the same.

Procurement Manager

Company: Lime

Location: USA

Posted Nov 25, 2024

Lime is a shared electric vehicle company on a mission to build a sustainable future. They are looking for a Procurement Manager to drive contract negotiations, optimize vendor relationships, and ensure compliance with company policies.

VP of Supply Chain & Logistics vertical

Company: Innovecs

Location: USA

Posted Nov 25, 2024

Innovecs is a global digital services company with a presence in several countries. They specialize in software solutions and have been recognized for their employee engagement and wellbeing. The company offers flexible working hours, competitive compensation, and a range of benefits.

AWS DevOps Lead

Company: Tiger Analytics

Location: USA

Posted Nov 25, 2024

Tiger Analytics is seeking a talented DevOps Lead to join their team. The role involves designing, developing, and maintaining AWS cloud infrastructure, ensuring business continuity and scalability. The position offers excellent career development opportunities in a fast-growing and challenging environment.

Senior Technical Project Manager

Company: Lastpass

Location: USA

Posted Nov 25, 2024

LastPass is a leader in password and identity management, seeking a Senior Technical Project Manager to lead critical initiatives and projects across multiple areas. The role requires experience in technical project management, Agile/Scrum, and SaaS business model. The company offers a competitive compensation package, flexible work arrangements, and a remote-first culture.

Design Manager

Company: EngagedMD

Location: USA

Posted Nov 25, 2024

The job posting is for a Design Manager position at EngagedMD, a company that helps carers carry on caring. The role involves leading a team of designers, building design systems, and driving user experience. The company offers competitive compensation, equity, and benefits.

Director - Go To Market Systems & Data

Company: Sprout Social

Location: USA

Posted Nov 25, 2024

Sprout Social is looking for a seasoned leader to head their GTM Systems and Data function. The role involves overseeing the development, implementation, and maintenance of systems and processes that support their go-to-market efforts. The company offers a range of benefits, including insurance, flexible paid time off, and ongoing education and development opportunities.

Product Manager - Advertising

Company: Spotify

Location: USA

Posted Nov 25, 2024

The job posting is for a Product Manager position at Spotify's Creative Tooling suite, responsible for defining and delivering tools that streamline workflows for the advertising creative and sales teams.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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